Coco Liu
Brisbane,QLD
Summary
Aspiring Business Analyst currently completing a Master of Business with a focus on Information Systems and Marketing at The University of Queensland. With hands-on experience gained through influential internships at prestigious companies such as Ernst & Young, I bring a keen analytical mind and a strong foundation in both technical and soft skills, Proficient in Power BI, MySQL. My proactive involvement in case studies and publications in blockchain technology reflects a deep commitment to ethical business practices and innovative problem solving. Armed with effective communication, teamwork and a drive for continuous improvement, I am eager to contribute to and learn from Australia's forward-thinking business community.
Overview
2
2
years of professional experience
Work History
Casual Cashier
Sushi Paradise
01.2024 - Current
- Provided exceptional customer service in a fast-paced take-away sushi shop, consistently receiving positive feedback for efficiency and friendliness.
- Contributed to inventory management, tracking stock levels of ingredients and supplies, and signaling the need for reordering to minimize out-of-stock situations.
- Collaborated with the kitchen and service teams to streamline order processes, reducing average customer wait time and enhancing overall dining experience.
- Implemented and maintained cleanliness and hygiene standards in all customer-facing areas, adhering to health and safety regulations to ensure a safe dining environment.
Case Study Team Member
PwC
02.2024 - 02.2024
- Collaborated in a strategic team challenge, assessing ESG and commercial risks for an ASX-listed health supplement producer pivoting from krill-based to ethical omega-3 sources.
- Led analysis on alternative omega-3 sources, evaluating environmental impact and human rights concerns, to ensure compliance with global sustainability standards.
- Formulated and advocated for a strategic shift towards algae and flaxseed-based omega-3s, underlining the importance of responsible sourcing in the health supplement sector.
- Presented actionable recommendations to senior assessors, highlighting the balance between ethical sourcing and commercial viability, and proficiently addressed follow-up queries, demonstrating adeptness in communication and critical reasoning.
Case Study Team Member
Monitor Deloitte
08.2023 - 08.2023
- Collaboratively analyzed financial drivers influencing ticket sales for a leading football club, employing an issue tree methodology to systematically address complex problems and identify actionable insights.
- Spearheaded the redesign of the club’s service portfolio, integrating consumer research and feedback to realign offerings with evolving market demands and preferences.
- Evaluated non-financial implications of proposed strategies, including brand perception and fan engagement, ensuring holistic consideration of potential impacts on the club's success.
Recruiter intern
Ernst&Young
06.2022 - 08.2022
- Sourced 1500 resumes and filtered applications suited for 10 vacancies and resulted in 4 offers
- Conducted over 200 phone interviews and progressed 30 face-to-face interviews
- Produced around 50 candidate files and database, ensuring data accuracy and integrity
- Completed nearly 10 internal transfer information forms with 0 detail errors
- Maintained Applicant Tracking System records of all applicants.
- Provided feedback to unsuccessful applicants on the status of their applications.
Education
Master of Business - Information System; Marketing
The University of Queensland
11.2024
Bachelor of Management - Business Administration
Jilin University of Zhuhai College
07.2023
Skills
- Power BI
- MYSQL
- Word
- Excel
- Powerpoint
- EA
- RapidMiner
- Python
Timeline
Case Study Team Member
PwC
02.2024 - 02.2024
Casual Cashier
Sushi Paradise
01.2024 - Current
Case Study Team Member
Monitor Deloitte
08.2023 - 08.2023
Recruiter intern
Ernst&Young
06.2022 - 08.2022
Master of Business - Information System; Marketing
The University of Queensland
Bachelor of Management - Business Administration
Jilin University of Zhuhai College