Summary
Overview
Work History
Education
Skills
Timeline
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Coco Liu

Brisbane,QLD

Summary

Aspiring Business Analyst currently completing a Master of Business with a focus on Information Systems and Marketing at The University of Queensland. With hands-on experience gained through influential internships at prestigious companies such as Ernst & Young, I bring a keen analytical mind and a strong foundation in both technical and soft skills, Proficient in Power BI, MySQL. My proactive involvement in case studies and publications in blockchain technology reflects a deep commitment to ethical business practices and innovative problem solving. Armed with effective communication, teamwork and a drive for continuous improvement, I am eager to contribute to and learn from Australia's forward-thinking business community.

Overview

2
2
years of professional experience

Work History

Casual Cashier

Sushi Paradise
01.2024 - Current
  • Provided exceptional customer service in a fast-paced take-away sushi shop, consistently receiving positive feedback for efficiency and friendliness.
  • Contributed to inventory management, tracking stock levels of ingredients and supplies, and signaling the need for reordering to minimize out-of-stock situations.
  • Collaborated with the kitchen and service teams to streamline order processes, reducing average customer wait time and enhancing overall dining experience.
  • Implemented and maintained cleanliness and hygiene standards in all customer-facing areas, adhering to health and safety regulations to ensure a safe dining environment.

Case Study Team Member

PwC
02.2024 - 02.2024
  • Collaborated in a strategic team challenge, assessing ESG and commercial risks for an ASX-listed health supplement producer pivoting from krill-based to ethical omega-3 sources.
  • Led analysis on alternative omega-3 sources, evaluating environmental impact and human rights concerns, to ensure compliance with global sustainability standards.
  • Formulated and advocated for a strategic shift towards algae and flaxseed-based omega-3s, underlining the importance of responsible sourcing in the health supplement sector.
  • Presented actionable recommendations to senior assessors, highlighting the balance between ethical sourcing and commercial viability, and proficiently addressed follow-up queries, demonstrating adeptness in communication and critical reasoning.

Case Study Team Member

Monitor Deloitte
08.2023 - 08.2023
  • Collaboratively analyzed financial drivers influencing ticket sales for a leading football club, employing an issue tree methodology to systematically address complex problems and identify actionable insights.
  • Spearheaded the redesign of the club’s service portfolio, integrating consumer research and feedback to realign offerings with evolving market demands and preferences.
  • Evaluated non-financial implications of proposed strategies, including brand perception and fan engagement, ensuring holistic consideration of potential impacts on the club's success.

Recruiter intern

Ernst&Young
06.2022 - 08.2022
  • Sourced 1500 resumes and filtered applications suited for 10 vacancies and resulted in 4 offers
  • Conducted over 200 phone interviews and progressed 30 face-to-face interviews
  • Produced around 50 candidate files and database, ensuring data accuracy and integrity
  • Completed nearly 10 internal transfer information forms with 0 detail errors
  • Maintained Applicant Tracking System records of all applicants.
  • Provided feedback to unsuccessful applicants on the status of their applications.

Education

Master of Business - Information System; Marketing

The University of Queensland
11.2024

Bachelor of Management - Business Administration

Jilin University of Zhuhai College
07.2023

Skills

  • Power BI
  • MYSQL
  • Word
  • Excel
  • Powerpoint
  • EA
  • RapidMiner
  • Python

Timeline

Case Study Team Member

PwC
02.2024 - 02.2024

Casual Cashier

Sushi Paradise
01.2024 - Current

Case Study Team Member

Monitor Deloitte
08.2023 - 08.2023

Recruiter intern

Ernst&Young
06.2022 - 08.2022

Master of Business - Information System; Marketing

The University of Queensland

Bachelor of Management - Business Administration

Jilin University of Zhuhai College

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Coco Liu