Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Coco Peirce

Lugarno,NSW

Summary

I am an enthusiastic and professional individual with over 9 years of hospitality experience and a strong background in teaching and mentoring. I have always dreamed of becoming a Flight Attendant, and after completing my degree and gaining extensive customer service and leadership experience, I am now ready to pursue this career with Qantas. I am a holder of a Certificate II in Hospitality and have taught Stage 6 (TAFE) Hospitality curriculum. I am skilled in customer service, safety management, and clear communication. I am calm under pressure, adaptable, and culturally sensitive, with a strong commitment to providing outstanding service and upholding Qantas’ safety and excellence standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Secondary School Teacher

Kambala School
01.2024 - Current
  • Teach Visual Arts across multiple year groups, ensuring a safe learning environment as well as high standards of learning and student engagement.
  • Multitasking across a range of responsibilities and tasks such as NESA required documentation, creating and engaging in school based initiatives, collaborating with and leading colleagues and managing and supporting the wellbeing of young people.
  • Engaging in consistent Professional Development and compulsory compliance training.
  • Mentor students in wellbeing, personal development, and study skills, providing guidance, leadership, and pastoral care.
  • Organise and support school events and excursions following school protocols with a strong focus on safety, organisation, and risk management.
  • Communicate effectively with students, parents, and staff, ensuring a supportive and inclusive environment.

Secondary Education Teacher

Ascham School
01.2022 - 01.2024
  • Established and maintained professional relationships with students, staff, parents and community members.
  • Promoted culture of inclusion, respect and collaboration in classroom.
  • Created and maintained safe and orderly classroom environment conducive to learning.
  • Monitored student progress and provided feedback to both students and parents.
  • Assisted in development of extracurricular activities and special events.
  • Developed and implemented variety of instructional strategies to meet diverse needs of students.

Secondary School Teacher

Holsworthy High School
01.2020 - 01.2021
  • Delivered Stage 6 Hospitality curriculum, covering customer service, workplace safety, and operations.
  • Drew on Certificate II in Hospitality to teach industry-standard practices.
  • Prepared senior students for professional work environments.
  • Organised work experience for students

Hospitality Worker

Cali Press
01.2018 - 01.2020
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.

Hospitality Worker

Newcastle Beach Kiosk
01.2016 - 01.2018
  • Increased repeat business by creating welcoming atmosphere and remembering regular guests' preferences.
  • Delivered comprehensive training to new staff, ensuring high service standards were met.
  • Provided exceptional customer service in fast-paced hospitality environments.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Managed high-pressure situations, including peak trading hours, with efficiency and calm.
  • Developed advanced knowledge of food and beverage operations.

Education

Bachelor - Secondary Education (Fine Art)

University of New South Wales
Sydney, NSW
10-2020

Skills

  • Strong work ethic
  • Friendly and approachable, I always greet everyone with a smile
  • Attention to detail
  • Professional appearance
  • Customer service experience
  • Strong problem solving skills
  • Professional and calm approach to managing and creating a safe and collaborative working environment

Certification

  • Diverse Licence
  • Cert II in Food and Beverage
  • Molchanovs Wave 1 Freediving Certification
  • First Aid and anaphylaxis certificate
  • Valid Working with Children Check


Languages

English
Native or Bilingual
Dutch
Professional Working

Timeline

Secondary School Teacher

Kambala School
01.2024 - Current

Secondary Education Teacher

Ascham School
01.2022 - 01.2024

Secondary School Teacher

Holsworthy High School
01.2020 - 01.2021

Hospitality Worker

Cali Press
01.2018 - 01.2020

Hospitality Worker

Newcastle Beach Kiosk
01.2016 - 01.2018

Bachelor - Secondary Education (Fine Art)

University of New South Wales

Similar Profiles

CREATE PROFILE
Coco Peirce