GRACE EADE
Titirangi,Auckland-NZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. A skilled multi-tasker who thrives in fast-paced, high-pressure work environment. Very high personal presentation standards with an open and friendly demeanor.
Lover of travel, exploring and forming new connections. Flexibility to include all evenings, most weekends and special events as required.
Overview
3
3
years of professional experience
Work History
Business Class Flight Attendant
Jetconnect-Qantas
Auckland-NZ
05.2023 - Current
- Delivered luxury onboard customer service including food and bar service
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Built positive, professional relationships with colleagues
- Ensured that all customers needs were met
- Demonstrated proficiency in first aid and other safety protocols
- Carried out shift work
- Created a positive and friendly environment onboard every flight
Front of House
MURRAY’S PIHA
Auckland-NZ
10.2022 - 03.2023
- Customer service
- Take orders and serve tables
- Cash and eftpos processing
- Inventory replenishment
- Skilled in conflict resolution and problem solving
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Waitress
LA ROSA RESTURANT
Auckland-NZ
08.2022 - 12.2022
- Busy Italian high end restaurant
- Had responsibility of up to five or more tables of customers at one time
- Greeted and seated customers
- Required good memory and ability to manage the needs of multiple people
- Provided excellent customer service to ensure repeat customers.
- Successfully managed my time and kept organised
- Adept in multitasking and problem solving
Hair Dressing Assistant
ME AND MRS JONES Hairdressing
Auckland-NZ
03.2021 - 08.2022
- In local hair salon
- Greeting and seating clients
- Washing hair and assisting hairdressers
- Inventory replenishment
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Processed payments, took appointments and assisted with management of flow of patron visits when needed.
Education
AVONDALE COLLEGE
Auckland-NZ12.2022
Qualified Lifeguard -
New Zealand Surf Lifesaving
01.2019
Skills
- Team Leadership
- Customer Service
- Time management
- Problem solving
- Communication
- Conflict resolution
- Organised
- Quality Assurance
Timeline
Business Class Flight Attendant
Jetconnect-Qantas
05.2023 - Current
Front of House
MURRAY’S PIHA
10.2022 - 03.2023
Waitress
LA ROSA RESTURANT
08.2022 - 12.2022
Hair Dressing Assistant
ME AND MRS JONES Hairdressing
03.2021 - 08.2022
AVONDALE COLLEGE
Qualified Lifeguard -
New Zealand Surf Lifesaving
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