Codi Hall
Huntingdale,VIC
Summary
Passionate and Energetic Gym Instructor and Duty Manager with over 4 years of experience in the fitness industry. Proven track record of enhancing client engagement and achieving fitness goals through personalized training programs. Currently pursuing Certificate IV in Fitness to elevate professional expertise. Adept at motivating individuals, managing day to day operations, and fostering a positive gym environment.
Overview
5
5
years of professional experience
Work History
HR Administrative Assistant
SEDA College Victoria
08.2022 - 01.2023
- Provided administrative support for HR projects and initiatives.
- Pre-Service Teacher Management
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Conducted employment verification and background investigation to facilitate hiring process.
- Managed employee attendance records including tracking vacation time off requests.
Membership Consultant
South Pacific Health Clubs
Mentone, Vic
01.2021 - 01.2022
- Customer service
- Planned and conducted Group Fitness Classes.
- Monitored form and technique in group environments to maintain individual safety in Group Fit Classes.
- Adapted instructions according to individual's physical limitations or special needs in Group Fit Classes.
- Inbound and outbound calling
- Generated new leads (referrals, outreach, social media etc)
- Conducted tours of the facility for new and potential members.
- Processed payments from new and existing members using point-of-sale systems.
- Assisted customers with membership inquiries and provided information about benefits, rates, and other details.
- Implemented strategies designed to increase overall membership numbers within a specific period of time.
- Responded promptly to customer complaints and resolved issues in a timely manner.
- Coached and mentored all employees to be engaging and helpful to new and existing members.
Gym and Group Fitness Instructor
Mitchell Shire Leisure Centres
Kilmore, Vic
07.2018 - 01.2021
- Consulted with clients to assess training goals, prior experience and physical limitations.
- Planned and conducted Group Fitness Classes.
- Monitored form and technique in group environments to maintain individual safety in Group Fit Classes.
- Adapted instructions according to individual's physical limitations or special needs in Group Fit Classes.
- Encouraged client participation by providing support, motivation and positive reinforcement.
- Performed minor first aid and completed incident reports for client injuries.
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Educated clients about the benefits of regular exercise and healthy eating habits.
Duty Manager
Mitchell Shire Leisure Centres
Kilmore, Vic
01.2018 - 01.2021
- Open/Closing of facility
- Maintain surveillance of patrons in the facility
- Conducted pool tests and plant room checks
- Investigated customer complaints in a timely manner, resolving issues efficiently.
- Monitored performance of staff members, offering advice where appropriate.
- Responded promptly to any emergency situations that arose during shifts.
- Created a positive work environment for employees and delivered exceptional customer service
- Handled employee problems or rostering issues in the absence of general manager.
Sport and Recreation Manager
Broad-Spectrum
Puckapunyal, Vic
01.2020 - 10.2020
- Assisted in developing policies related to facility use and safety procedures.
- Conducted risk management assessments for all recreational programming.
- Managed staff scheduling, rostering, training, performance evaluations, and disciplinary actions.
- Supervised junior staff members in the implementation of daily activities.
- Management of multiple areas.
- Maintained accurate records of program participant rosters, attendance logs and evaluation forms.
- Monitored inventory levels for equipment needed for recreational activities.
Education
Certificate IV - Fitness
Australia Fitness Academy
01-2025
First Aid + CPR
08-2024
High School Diploma -
Seymour College
Seymour, VIC01-2018
Certificate IV - Sport And Recreation
MSAC Institute of Training
01-2017
Certificate III - Fitness
MSAC Institute of Training
Albert Park, VIC01-2016
Skills
- Customer Service
- Team Leadership
- Work Ethic and Professionalism
- Group Fitness Training
- Client Assessment
- Membership Sales
- Staff Supervision
- Conflict Resolution
- Time Management
Accomplishments
- Top salesperson of the month, February 2022
- Top sales club of the month, Feb 2022
- Vice Captain - Oakleigh Football Womens, 2022
- Captain - Wallan Football U18 girls, 2018
Timeline
HR Administrative Assistant
SEDA College Victoria
08.2022 - 01.2023
Membership Consultant
South Pacific Health Clubs
01.2021 - 01.2022
Sport and Recreation Manager
Broad-Spectrum
01.2020 - 10.2020
Gym and Group Fitness Instructor
Mitchell Shire Leisure Centres
07.2018 - 01.2021
Duty Manager
Mitchell Shire Leisure Centres
01.2018 - 01.2021
Certificate IV - Fitness
Australia Fitness Academy
First Aid + CPR
High School Diploma -
Seymour College
Certificate IV - Sport And Recreation
MSAC Institute of Training
Certificate III - Fitness
MSAC Institute of Training
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