Codi Loader
Preston, Melbourne,VIC
Summary
Hospitality professional with over seven years of experience enhancing guest experiences and operating efficiently within fast-paced environments. Expertise in customer service, team collaboration, and event management, I strive to create a welcoming atmosphere that encourages repeat business. Skilled in coordinating high-volume operations while maintaining quality and satisfaction, I have worked both independently and within a team in versatile roles across front-of-house, bar, events, and kitchen settings. I am passionate about creating memorable experiences and elevating service standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
All Rounder
Village Cinemas
South Yarra
06.2021 - 01.2025
- Enhanced guest experiences through exceptional customer service in a fast-paced cinema environment.
- Managed high-volume food service operations, ensuring quality and efficiency.
- Trained staff across multiple roles, including the kitchen, bar, and front of house.
- Worked individually and within a team in high-paced bar and kitchen environments.
- Was able to move seamlessly throughout multiple different areas of the theatre including the kitchen, bar, FOH, host and ticketing stand/candy bar.
- Coordinated special events and screenings, optimizing guest engagement and satisfaction.
- Handled cash transactions accurately, maintaining financial integrity.
- Performed many maintenance duties, such as cleaning the cinemas and kitchen, as well as stock taking and receiving.
Cashier/Cook
Northpoint Fish and Chips
Warrnambool
03.2020 - 05.2021
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed cash handling and stock management.
- Trained new staff in kitchen operations and food safety protocols.
- Coordinated high-volume meal preparation, optimizing kitchen workflow.
Head Waitress
Basalt Wines
Crossley
09.2017 - 12.2019
- Led high-volume service operations, ensuring timely and accurate order delivery.
- Trained and mentored staff, fostering a collaborative team environment.
- Managed inventory and stock levels, optimizing resource utilization.
- Enhanced guest relations through personalized service, driving repeat business.
Waitress
Dr Tullys
Warrnambool
07.2016 - 06.2017
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Prepared coffees, cold drinks, sandwiches and desserts.
Education
High School Diploma -
Warrnambool College
Warrnambool, VIC10-2019
Advanced Diploma - Professional Screenwriting
RMIT University
Melbourne, VICSkills
- Customer service
- Staff training
- Inventory management
- Event coordination
- Food safety
- Cash handling
- Team leadership
- Problem solving
Accomplishments
- Employee of the month at Village Cinemas
Certification
- RSA certificate
- Full drivers license
Timeline
All Rounder
Village Cinemas
06.2021 - 01.2025
Cashier/Cook
Northpoint Fish and Chips
03.2020 - 05.2021
Head Waitress
Basalt Wines
09.2017 - 12.2019
Waitress
Dr Tullys
07.2016 - 06.2017
High School Diploma -
Warrnambool College
Advanced Diploma - Professional Screenwriting
RMIT University
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