Codie Bastow-Willimott
Falcon,WA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Ikea Canberra. Skilled in complex problem-solving and maintaining a positive demeanor under pressure, I excel in fast-paced environments. Demonstrates exceptional organizational ability and customer service expertise, contributing significantly to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Quality and Recovery Worker
Ikea Canberra
02.2024 - 07.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Event Managment
Barlens
04.2023 - 12.2023
- Collaborated with team members to ensure smooth workflow and timely completion of tasks.
- Maintained clean and organized tool sets for production runs.
- Enhanced workplace safety by performing equipment inspections and adhering to proper procedures.
Bartender
Duxton Oconnor
02.2020 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
High School Diploma -
Lake Ginninderra College
Belconnen, ACT11.2023
Skills
- Strong multitasking
- Customer Service
- Team player attitude
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Customer service expertise
- Organizational ability
- Complex Problem-Solving
- Handling Difficult Customers
Sport
I am quite passionate about my sport and always enjoy participating in many different physical activities in my spare time. I played AFL for up to 12 years and have played various other sports along the way.
Timeline
Quality and Recovery Worker
Ikea Canberra
02.2024 - 07.2024
Event Managment
Barlens
04.2023 - 12.2023
Bartender
Duxton Oconnor
02.2020 - 02.2022
High School Diploma -
Lake Ginninderra College
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