Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Cody Abrahamsen

Hervey Bay,QLD

Summary

A sales professional with a proven track record at Starfire, excelling in cash handling and relationship building. Recognized for enhancing customer satisfaction and loyalty through exceptional service and effective stock management. Committed to achieving goals and fostering a welcoming environment, driving increased sales and repeat business.

Overview

5
5
years of professional experience

Work History

Sales Assistant

Starfire
10.2024 - 04.2025
  • Maintained organized merchandise displays to enhance customer experience.
  • Supported inventory management by restocking shelves and tracking stock levels.
  • Engaged in continuous learning of product features and promotions for effective selling.
  • Contributed to a welcoming store environment through positive interactions with customers.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Retail Worker

Coles Supermarket
10.2020 - 10.2022
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained store organization and cleanliness, promoting a welcoming environment.
  • Collaborated with team members to restock inventory and display merchandise effectively.
  • Participated in training sessions to learn about new products and sales techniques.
  • Monitored inventory levels, assisting in stock management for optimal availability.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.

Education

No Degree -

Moree Secondary College
Moree, NSW

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Team Sports
  • Video Gaming
  • Playing Sports
  • Animal Care
  • Outdoor Recreation
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Music

Timeline

Sales Assistant

Starfire
10.2024 - 04.2025

Retail Worker

Coles Supermarket
10.2020 - 10.2022

No Degree -

Moree Secondary College

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Cody Abrahamsen