Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Cody Blanckensee

Brisbane,QLD

Summary

I'm very passionate about empowering clients with the knowledge and solutions they need to secure a robust financial future. I've honed my expertise in customer relationship management, ensuring that every interaction leads to informed and confident financial decisions. Transitioning from McDonald's management to mortgage brokering, the skills cultivated in leadership, communication, and problem-solving translate seamlessly into my current role. My focus is on providing personalised experiences and simplifying the mortgage process for our clients, particularly those purchasing their first home.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mortgage Broker

Home Loans Made Easy
12.2024 - Current
  • I transitioned to a new organisation, continuing my role as a mortgage broker, to further develop my expertise and expand my exposure to a broader range of clients and lending scenarios. This move allows me to work with diverse client needs, from first-home buyers to investors, enhancing both my industry knowledge and ability to deliver tailored finance solutions.

Mortgage Broker

Ian Cook Finance
06.2022 - 12.2024
  • My background in customer service has driven and supported my transition into a career as a mortgage broker. I’m dedicated to empowering clients with the knowledge they need to get ahead, enjoy life’s pleasures, and maintain a solid financial foundation.

Manager

McDonald's
04.2022 - 02.2023
  • I transitioned from a crew coach at McDonald's to a store manager, a move that involved training to enhance my leadership abilities. This training equipped me with essential skills such as first aid certification, the ability to track and analyse key performance indicators (KPIs) to drive business success, and advanced problem-solving techniques to manage daily operational challenges.
  • I also developed stronger communication, team management, and decision-making skills, all of which were critical to effectively overseeing staff and ensuring a smooth, compliant, and efficient store environment.

Crew Coach

McDonald's
03.2021 - 04.2022
  • I transitioned to a crew coach role as a step toward my goal of moving into management. In this role, I supported team members with their daily tasks, ensuring compliance with food safety, workplace safety, and relevant competencies.

Fast Food Team Member

McDonald's
03.2019 - 03.2021

Education

Bachelor of Business Economics and Finance & Bachelor of Commerce - Commerce

University of The Sunshine Coast
Brisbane
11-2027

Skills

  • Data Entry
  • Reporting
  • Effective problem solving
  • Residential mortgage lending regulations
  • Client services
  • Effective Communication
  • Client confidentiality
  • Documentation and reporting
  • Loan application processing
  • Advisory
  • Sales
  • Microsoft Office Suite
  • Team Collaboration

Websites

Certification

  • FBAA Membership
  • FBAA Compliance Fundamentals Training
  • Cert 3 In Business
  • Cert 3 In Leadership
  • First Aid & CPR Certification

Timeline

Mortgage Broker

Home Loans Made Easy
12.2024 - Current

Mortgage Broker

Ian Cook Finance
06.2022 - 12.2024

Manager

McDonald's
04.2022 - 02.2023

Crew Coach

McDonald's
03.2021 - 04.2022

Fast Food Team Member

McDonald's
03.2019 - 03.2021

Bachelor of Business Economics and Finance & Bachelor of Commerce - Commerce

University of The Sunshine Coast

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Cody Blanckensee