Cody Brooks
Berowra
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Aldi
07.2013 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
VIP Lawn Mowing
VIP Garden Services
02.2012 - 04.2013
- Demonstrated versatility and adaptability by performing a wide range of tasks including lawn mowing, pruning, planting, mulching, and snow removal as needed.
- Contributed to a well-maintained landscape with regular lawn mowing, trimming, and edging services.
- Enhanced customer satisfaction with thorough attention to detail in all mowing tasks.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Butcher Shop Assistant
Turramurra Butcher
08.2011 - 11.2012
- Maintained a clean and organized workspace, ensuring efficient operations and adherence to health and safety regulations.
- Provided exceptional customer service with prompt assistance, answering questions on meat selection, preparation, and cooking techniques.
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Increased efficiency by assisting fellow butchers during peak hours or when shortstaffed.
- Supported store management tasks such as ordering supplies, restocking shelves, and maintaining accurate records of transactions.
Education
No Degree -
Turramurra High School
Turramurra, NSW12-2012
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Team building and leadership
- Attention to detail
- Staff supervision
- Employee scheduling
Timeline
Assistant Store Manager
Aldi
07.2013 - Current
VIP Lawn Mowing
VIP Garden Services
02.2012 - 04.2013
Butcher Shop Assistant
Turramurra Butcher
08.2011 - 11.2012
No Degree -
Turramurra High School
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