Professional leader with proven track record in driving organizational success. Demonstrates strong focus on team collaboration and results, adapting seamlessly to changing needs. Expertise includes strategic planning, operations management, and effective communication. Known for reliability, leadership, and ability to inspire and guide teams towards achieving goals.
Overview
15
15
years of professional experience
Work History
Manager / Owner
Campbells Butchery
Glen Innes & Guyra NSW 2370
01.2010 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Controlled costs to keep business operating within budget and increase profits.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Improved safety procedures to create safe working conditions for workers.
Improved marketing to attract new customers and promote business.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Apprentice
Great Central Hotel
Glen Innes, NSW
01.2015 - 10.2018
Worked under guidance of experienced professionals to learn trade best practices and techniques.
Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Enhanced practical skills by assisting experienced professionals in various tasks.
Adhered to company policies, procedures, and safety guidelines during daily work activities.
Learned wide range of simple and complex techniques from on-the-job training.
Observed experienced professionals in action, gaining valuable insights into best practices within the field.
Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
Participated in team meetings and contributed valuable input for process improvements.
Apprentice
Smeatons Bakery
Glen Innes, NSW
01.2010 - 01.2012
Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Built strong relationships with team members and supervisors, fostering a positive work environment.
Developed keen eye for detail and commitment to producing quality craftsmanship.
Completed comprehensive Area of Study apprenticeship program, successfully learning essential trade skills.