Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Auto Parts Courier
OnTime Delivery Solutions
Caboolture, QLD
09.2022 - 06.2024
Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints as well as ensuring consistent service quality.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Customer Service Cashier
Repco Auto Parts
Kippa-Ring, QLD
11.2021 - 03.2023
Increased sales by offering advice on purchases and promoting additional products.
Retained excellent client satisfaction ratings through outstanding service delivery.
Increased sales by offering consultation on products and services.
Cashier
Woolworths Supermarket
01.2016 - 06.2021
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
Stores Person
Eastern Tree Services
Narangba, QLD
07.2018 - 06.2020
Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.