Cody Howard
Shepparton,VIC
Summary
Dynamic Store Manager with a proven track record at Aldi Supermarkets, excelling in inventory management and team leadership. Enhanced operational efficiency through effective staff training and conflict resolution, resulting in improved customer satisfaction. Adept at budget management and compliance oversight, fostering a culture of excellence and accountability.
Overview
15
15
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Store Manager
Aldi supermarkets
Shepparton , Vic
11.2014 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed staff to improve customer service skills.
- Oversaw inventory management and replenishment processes for optimal stock levels.
- Coordinated scheduling and labor allocation for efficient store performance.
- Conducted regular audits to maintain cleanliness and safety standards in the store.
- Facilitated communication between management and team members for effective collaboration.
- Resolved customer inquiries and complaints to ensure a positive shopping experience.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
Dry goods manager
Coles supermarkets
Echuca, Vic
04.2010 - 07.2013
- Led team to improve operational efficiency and streamline processes.
- Managed budgets and resources for multiple projects simultaneously.
- Developed training programs to enhance employee skills and knowledge.
Education
Shepparton High School
Shepparton , VicSkills
- Inventory management
- Staff training
- Customer service
- Cash handling
- Compliance oversight
- Operational efficiency
- Budget management
- Team leadership
- Scheduling coordination
- Problem solving
- Effective communication
- Conflict resolution
- Attention to detail
- Performance evaluation
- Visual merchandising
- Documentation and reporting
- Staff supervision
- Recruitment and hiring
- Loss prevention
- Verbal and written communication
- Outstanding communication skills
- Cash management
- Retail sales techniques
- Culture development
Certification
- First aid
- Food safety
Timeline
Store Manager
Aldi supermarkets
11.2014 - Current
Dry goods manager
Coles supermarkets
04.2010 - 07.2013
Shepparton High School
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