Cody Wright

• Worked hard to learn required tasks quickly to maximize performance.
• Developed positive customer relationships through friendly greeting and excellent service.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
• Looked for ways to go above and beyond job requirements.
• Trained new team members using approved training materials and information.
• Used pallet jacks to move items to and from store locations.
• Sliced meats and cheeses and weighed deli items for customers.
• Responded to customer questions regarding product

availability.

• Updated food displays, cases and other customer-facing areas to increase sales of special items.
• Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.

• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Supervised cashiers in processing credit, debit and cash payments to POS sales.
• Oversaw aspects of maintenance, inventory and daily activity management.
• Interviewed job applicants to make effective hiring decisions and fill vacancies with strong team members.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Delegated work to staff, setting priorities and goals.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
• Worked in fast-paced, ever-changing environment.
• Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
• Re-stocked, organized and arranged service and food stations.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.

• Collected rubbish from floors within hallways, bathrooms and work areas.
• Replenished supply of hand soap, paper towels and other consumables.
• Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
• Maintained safety protocols through safe handling of equipment and chemicals.
• Identified possible maintenance or safety issues and reported to supervisor.
• Cleaned building floors by sweeping, mopping or vacuuming.
• Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
• Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
• Followed company uniform, performance and security policies with every job.
• Notified managers of repair needs or additions to building operating systems.