Cody Medcraft
Ulverstone
Summary
Proven track record at Coles Supermarket, enhancing customer satisfaction and team efficiency. Mastered pallet jack usage and excelled in customer service, significantly boosting sales. Recognized for implementing effective loss prevention strategies, contributing to a positive shopping environment through meticulous attention to safety and detail.
Overview
14
14
years of professional experience
Work History
Dairy Stocker
Coles Supermarket
05.2024 - Current
- Maintained high safety standards by complying with guidelines for dairy storage and handling procedures.
- Unloaded arriving product stock and moved to store display areas.
- Optimized product visibility through strategic shelf arrangement, driving increased customer interest.
- Collaborated with team members to ensure seamless restocking of dairy products during peak hours.
- Used in-store system to locate inventory and place special orders for customers.
Assistant Duty Manager
Coles
05.2024 - Current
- Participated in regular meetings with management to discuss ongoing initiatives and areas of improvement.
- Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
- Implemented loss prevention strategies to minimize theft occurrences and improve overall profitability.
- Boosted employee morale through recognition programs, celebrating individual achievements and promoting teamwork in problem-solving efforts.
- Enhanced employee performance with thorough training programs and regular feedback sessions.
Night Stocker
Coles Supermarket
03.2011 - 05.2024
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
- Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Bedding Specialist
Harris Scarfe
03.2022 - 09.2022
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
Education
Year 10 -
Latrobe High School
Latrobe, TAS2012
Skills
- Efficient multitasking
- Loading and unloading
- Workplace safety
- Pallet jack usage
- Willing to learn
- Customer service
- POS systems
References
Danielle Thomas. 0428671618
Brock Bucknell. 0401978385
Timeline
Dairy Stocker
Coles Supermarket
05.2024 - Current
Assistant Duty Manager
Coles
05.2024 - Current
Bedding Specialist
Harris Scarfe
03.2022 - 09.2022
Night Stocker
Coles Supermarket
03.2011 - 05.2024
Year 10 -
Latrobe High School
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