Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Vienna

Melbourne

Summary

Proven leader and efficient Shift Supervisor at KFC, adept in staff management and customer satisfaction. Excelled in cash handling and problem-solving, ensuring smooth operations and financial accuracy. Skilled in motivating teams for continuous improvement, significantly enhancing service quality and operational standards.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

KFC
12.2022 - 12.2024

Demonstrated ability to collaborate effectively with team members. am available all the time and reliable

  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Education

Wyndham Central College
Werribee, VIC

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Cash handling expertise
  • Staff motivation
  • Staff development
  • Safety awareness
  • Strategic planning
  • Scheduling coordination
  • Continuous improvement
  • Shift reporting
  • Attendance oversight
  • Problem-solving
  • Team supervision

Timeline

Shift Supervisor

KFC
12.2022 - 12.2024

Wyndham Central College
Cody Vienna