Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at KFC to significantly enhance customer satisfaction and contribute to sales targets. My adeptness in food safety and hygiene, combined with a talent for fostering positive relationships, consistently improved dining experiences and operational efficiency.
Hi, I’m
Cody Young
Adelaide,SA
Summary
Work History
KFC
Service Crew Member
03.2019
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
- Demonstrated flexibility in scheduling availability, often filling in last-minute shifts when necessary for smooth operation continuity.
- Monitored supply inventory and ordered more to maintain smooth and efficient workdays.
- Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
- Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
Education
Salisbury East High SchoolSalisbury North, SA
11 from Make-Up
10.2019
University Overview
Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Food safety knowledge
- Cleanliness and hygiene
- Efficient task completion
- Scheduling
- Stress Tolerance
- Safe handling standards
- Reliability and punctuality
- Relationship Building
- Table setting knowledge
- Clear Communication
- Customer Engagement
- Flexible Schedule
- Safety
- Safety awareness
- Cleaning
- Health Code Compliance
Timeline
Service Crew Member
KFC
03.2019
Salisbury East High School
11 from Make-Up
Similar Profiles
Cherie Ann RojekCherie Ann Rojek
Assistant Manager at KFCAssistant Manager at KFC
Erfan NaseriErfan Naseri
Team Member at KFCTeam Member at KFC
Callum MaguireCallum Maguire
Team Member at KFCTeam Member at KFC
MAMTABEN AJITKUMAR KOCHARAMAMTABEN AJITKUMAR KOCHARA
Team member at KFCTeam member at KFC
Lauren HortinLauren Hortin
Shift Manager at McDonald'sShift Manager at McDonald's