Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Activities and hobbies
Availability
Timeline
Generic

Cohen Nolan

Healesville,VIC

Summary

INTRODUCTION:

I am a confident, enthusiastic, motivated Sixteen year old, with strengthening leadership skills who would be a high contributing team member and would love to be apart of a fantastic well known business in the community in which im apart of. In my current role as a Basketball Referee, I have gained valuable experience in providing satisfaction with participants as well as being able to cope with pressure in stressful situations which I believe align well with the requirements of a job in retail. I am confident that my strong work ethic, attention to detail, and dedication to delivering exceptional customer service would make me a great fit for your team. I am particularly drawn to Rebel not only for its outstanding reputation but also for the positive working environment and the opportunity to contribute to a business that values customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
10.2023 - Current
  • Resolved customer complaints in a professional manner
  • Welcomed and thanked guests to demonstrate appreciation for patronage
  • Assembled and served meals according to specific guest requirements
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
  • Organized and restocked supplies to support operations and team productivity
  • Interacted pleasantly with guests to deliver quality customer service.

Basketball Referee

Kilsyth Basketball Association
10.2022 - Current
  • Maintained a professional attitude at all times while officiating games
  • Reacted to complex game situations quickly and effectively
  • Resolved disputes between players, coaches, staff members, and spectators in an efficient manner
  • Communicated effectively with coaches, players, staff members, and spectators throughout the event
  • Navigated difficult situations with direct communication and explanation of game rules
  • Collaborated with others to discuss new opportunities.

Education

High School Diploma -

Lilydale High School
12.2026

Skills

  • Customer Service
  • Customer Engagement
  • Team Contributions
  • Performance Improvement
  • Teamwork and Collaboration
  • Problem-Solving
  • High level communication skills in a demanding social setting
  • Patience and the ability to remain calm in stressful situations
  • The ability to accept criticism and work well under pressure
  • To be thorough, and pay attention to detail
  • Ambition and a desire to succeed
  • Excellent verbal communication skills
  • Concentration skills
  • Inventory Restocking
  • Supplies Monitoring and Restocking
  • Register operation
  • Store Cleaning

Certification

  • Credited B grade basketball referee
  • Soon hoping to achieve an A grade status

Accomplishments

  • Achieved the role as the Year 7 School Vice Captain for 2021.
  • Currently participating in the school Excellence In Sports Program which I will be doing for 2025 as well as the Athlete Development Program.

Activities and hobbies

  • Sports
  • Travelling
  • Camping
  • Fishing
  • Mountain bike riding
  • Spending quality time with those around me

Availability

I am available weekdays after school times and on public holidays, as well as weekdays and weekends during school holidays.

Timeline

Crew Member

McDonald's
10.2023 - Current

Basketball Referee

Kilsyth Basketball Association
10.2022 - Current

High School Diploma -

Lilydale High School

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Cohen Nolan