Colleen James
Mango Hill,QLD
Summary
A passionate hard worker with a wide range of experience and always looking at developing and growing skillsets. A motivated energetic person, an excellent team member and a collaborator who supports co-workers to also develop professionally.
A good problem solver who will try to resolve issues instead of simply passing them on to the manager, a strong planner and organiser of work so that tasks are prioritised accordingly. Always professional and have a strong work ethic with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Te Nehenehenui Administrator/Personal Assistant
Te Nehenehenui Trust
01.2021 - 01.2024
- Managed all communications, products, schedules, and timesheets of cleaning contracts.
- Managed meeting board packs, schedule of meetings, taking meeting notes, booking meeting rooms and ordering lunches for meetings.
- Managed office inventory levels, ensuring adequate. supplies. were. available while minimising waste and unnecessary spending.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed company schedule to coordinate calendar and arrange travel.
- Generated reports detailing findings and recommendations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue-resolution efforts.
Maniapoto Māori Trust Board Administrator
Maniapoto Māori Trust Board
01.2020 - 01.2021
- Managed all communications, products, schedules, and timesheets of cleaning contracts.
- Managed meeting board packs, taking meeting notes, booking meeting rooms and ordering lunches for meetings.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed company schedule to coordinate calendar and arrange travel.
- Generated reports detailing findings and recommendations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue-resolution efforts.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Streamlined office operations by implementing efficient administrative systems and procedures.
Universal Beef Packers Shipping & Livestock Administrator
Universal Beef Packers
01.2018 - 01.2021
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Universal Beef Packers Leading Hand
Universal Beef Packers
01.2001 - 01.2018
- Enhanced team productivity by efficiently allocating tasks and closely monitoring progress.
- Developed a strong rapport with staff members through effective communication and leadership skills.
- Streamlined operations for increased efficiency by implementing new processes and procedures.
- Coordinated project resources, ensuring timely completion of tasks while maintaining high-quality standards.
- Mentored junior staff members to enhance their technical skills and boost overall team performance.
- Facilitated smooth workflows by proactively identifying potential issues and implementing corrective measures.
- Managed multiple projects simultaneously, adhering to strict deadlines without compromising quality or safety standards.
- Collaborated with cross-functional teams to devise innovative solutions for complex challenges faced during project execution.
- Cultivated a positive work environment that fostered teamwork, collaboration, and continuous improvement.
- Promoted safety awareness among the workforce, leading to reduced incidents and accidents on site.
- Leveraged technical expertise to troubleshoot equipment malfunctions and restore normal operations quickly.
- Fostered an atmosphere of open communication within the team, promoting a culture of continuous learning and knowledge sharing.
- Trained employees how to fix problems, correct mistakes and maximize productivity.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained compliance with company safety policies and called violations to attention of management.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Reviewed orders by inspecting labelling, packaging, and contents.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
Aria School
New ZealandPiopio College
New ZealandTauranga Girls College
New ZealandThe Career Academy
Skills
- Database Management
- Meeting planning
- Strategic Planning
- Business Administration
- Staff Management
- Office Management
- Customer Service
- Project Oversight
- Travel administration
- Schedule & calendar planning
- Invoice Processing
- Schedule Management
Timeline
Te Nehenehenui Administrator/Personal Assistant
Te Nehenehenui Trust
01.2021 - 01.2024
Maniapoto Māori Trust Board Administrator
Maniapoto Māori Trust Board
01.2020 - 01.2021
Universal Beef Packers Shipping & Livestock Administrator
Universal Beef Packers
01.2018 - 01.2021
Universal Beef Packers Leading Hand
Universal Beef Packers
01.2001 - 01.2018
Aria School
Piopio College
Tauranga Girls College
The Career Academy
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