Colin Downie

Highlights

• Lead two commercial businesses with 19 reports with 4 Field sales managers as direct reports
• CAM Role for IDX, I-med, Carlile group and NSW Breast screen
• Leading Win room for ANZ
• Leading Ariel coaching model across ANZ management team
• SFDC champion for BDI
• Involves strategic planning, team leadership, and customer relationship management to drive sales growth and maintain a competitive market presence.
• Acting Biopsy product manager, directing the marketing plan

Highlights

• Lead two commercial businesses with 12 direct reports
• CAM Role for IDX, I-med, NSW Breastscreen
• SFDC champion for BDI
• Involves strategic planning, team leadership, and customer relationship management to drive sales growth and maintain a competitive market presence.
• Biopsy and Oncology product manager, directing the marketing plan

• Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the Biopsy product line.
• Running trials and being the subject expert on the BD biopsy range.
• Provide training and coaching to new hires and excising members of the team.
• Boosted customer retention by providing exceptional product support and addressing user concerns.

• Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Established successful account relationships by building rapport and maintaining consistent communication.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Collaborated with internal colleagues to develop sales materials that highlighted unique selling points, making it easier for healthcare providers to understand the benefits of products.
• Provided exceptional customer service by addressing concerns promptly and offering solutions that met clients'' needs while adhering to company policies.
• Continually expanded product knowledge through training programs and self-directed learning initiatives, positioning oneself as an expert resource for customers.
• Achieved top-ranking sales performance by leveraging data-driven insights into actionable plans tailored towards specific target segments.