Hi, I’m
Colin Eustice
Cooktown,QLD
Summary
Enterprising General Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
26
years of professional experience
Work History
C. Eustice T/A AluAbility
Owner/Operator
10.2017 - 06.2021
Job overview
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Trained and motivated employees to perform daily business functions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
- Operated with safety and skill to avoid accidents and delays.
Nortech International
General Manager, Business Development
06.2000 - 09.2017
Job overview
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Eutectic SA (Pty) Ltd
Regional Sales Manager
04.1995 - 05.2000
Job overview
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
Education
Eutectic SwitzerlandGeneve
No Degree from Metallogy And Applications'
03.1995
Technicon of WitwatersrandSouth Africa
No Degree from Business Management
12.1983
BrebnerSouth Africa
High School Diploma
12.1982
Skills
- Corporate Strategy and Development
- Adobe Illustrator
- Results Orientation
- Submerged Arc Welding
- Statistical Process Control
- Technical Support
- Articulate Communication
Timeline
Owner/Operator
C. Eustice T/A AluAbility
10.2017 - 06.2021
General Manager, Business Development
Nortech International
06.2000 - 09.2017
Regional Sales Manager
Eutectic SA (Pty) Ltd
04.1995 - 05.2000
Eutectic Switzerland
No Degree from Metallogy And Applications'
Technicon of Witwatersrand
No Degree from Business Management
Brebner
High School Diploma
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