Kayla Schembri
Altona Meadows,VIC
Summary
Highly motivated and proactive individual with a desire to grow and learn. Strong work ethic, highly organised and positive mindset with team-oriented mentality. Passionate about animals, beauty, cooking and helping others live a happy and healthy life. Seeking a long term career opportunity to grow professionally and personally while helping the business meet and surpass its goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics & Fulfilment Coordinator
Blissful Little Home
Truganina, Victoria
01.2024 - 12.2024
- Managed day to day operations including printing orders, checking customer enquiry emails and assigning tasks.
- Inspected product quality prior to picking and packing orders.
- Accurately fulfilled orders in a timely manner to accomplish challenging daily objectives.
- Kept work areas clean, tidy and organised for optimal productivity and safety.
- Monitored inventory levels and recalled stock from logistics partner as required.
- Daily use of walkie stacker for replenishments and loading/unloading trucks.
- Ordered and received general warehouse supplies to ensure adequate levels at all times.
Retail Sales Assistant
Habitat Pet Supplies
Altona North, Victoria
06.2023 - 01.2024
- Engaged positively with customers, providing professional and polite support for sales and service needs.
- Operated POS system and received payment by cash and EFTPOS.
- Maintained an organised and clean store environment.
- Stocked shelves with merchandise according to company guidelines.
- Informed customers of current sales promotions and discounts.
- Performed weekly cleaning duties such as dusting, sweeping and mopping.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Distribution Centre Team Leader
T2 Tea
Laverton North, Victoria
05.2022 - 05.2023
- Delegated daily requirements for Ecommerce and Wholesale department.
- Handled departmental scheduling to maintain proper staffing for shifts across all departments.
- Consistently met company and department objectives within budget and time constraints.
- Set specific goals for projects to measure progress and evaluate end results.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Monitored operations and reviewed records to deliver weekly reports to management regarding performance.
- Maintained a safe work environment for all employees and attended regular safety committee meetings.
Distribution Centre Coordinator
T2 Tea
Laverton North, Victoria
01.2020 - 05.2022
- Delegated work to staff, setting priorities and goals.
- Trained employees regarding warehouse procedures and standards while managing teams to maintain optimal productivity.
- Coordinated with team members to ensure proper storage and distribution of products.
- Reviewed packing slips, invoices and other documentation to safely and accurately pack requested items for shipment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Established and maintained good relations with customers, vendors and transport companies.
- Promoted workplace safety and smooth production by keeping workspaces clean, organised and free of hazards.
Pick Packer
T2 Tea
Laverton North, Victoria
05.2018 - 01.2020
- Accurately picked items using RF scanner whilst meeting KPI targets across all departments.
- Checked expiration dates on perishable items and condition of delicate items prior to packing for shipment.
- Wrapped items securely using appropriate packing materials.
- Notified coordinator of product discrepancies and equipment malfunctions.
- Arranged cartons on pallets according to size and weight and loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Kept work areas clean, neat and organised for optimal productivity and colleagues safety.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
Team Member
McDonald's
Laverton, Victoria
02.2015 - 05.2018
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up to date knowledge of store promotions.
- Operated cash register to receive payment by cash and EFTPOS.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Ensured adequate stock levels of front of house supplies such as napkins, utensils and straws were always met.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Followed restaurant guidelines in regards to food safety and hygiene.
Education
Victorian Certificate of Education 2017
Laverton P-12 College
Laverton, VICFire Warden Training
Fire Equipment Services
Melbourne, VICCOVID-19 Infection Control Training
Australian Government Department of Health
Melbourne, VICSkills
- Ability to work well in a team and solo
- High attention to detail
- Excellent written and verbal communication skills
- Problem solving skills
- Time management skills
Certification
- Certificate II in Kitchen Operations - VCE VET Laverton P-12 College (2016)
- Certificate II in Hospitality - VCE VET Laverton P-12 College (2017)
- Beginner Makeup Application - Tamarua Beauty Academy (2018)
- Advanced Makeup Application - Tamarua Beauty Academy (2018)
- First Aid And CPR - WAM Training (2022)
- Bather Brusher Certificate - Australian Dog Grooming School (2023)
- Clipper Scissor Certificate - Australian Dog Grooming School (2023)
- Working with Children Check (2024)
- National Police Check (2024)
References
- Ashlea Still - Blissful Little Home Supervisor || 0430600007
- Cindy Manivong - Habitat Pet Supplies Assistant Store Manager || 0411310636
- Kym Edyvean - Habitat Pet Supplies Assistant Store Manager || 0450862053
- Nicky Renwood - Australian Dog Grooming School Director || 0425700806
- Scott Miller - T2 Tea Distribution Centre Manager || 0410107592
- Sean Bowdery - T2 Tea Inventory and Receiving Team Leader || 0431610210
- Paddy Manaena - T2 Tea Transport Coordinator || 0426718336
- Gurpreet Dhillon - Laverton McDonald's Shift Manager ||0432505755
Timeline
Logistics & Fulfilment Coordinator
Blissful Little Home
01.2024 - 12.2024
Retail Sales Assistant
Habitat Pet Supplies
06.2023 - 01.2024
Distribution Centre Team Leader
T2 Tea
05.2022 - 05.2023
Distribution Centre Coordinator
T2 Tea
01.2020 - 05.2022
Pick Packer
T2 Tea
05.2018 - 01.2020
Team Member
McDonald's
02.2015 - 05.2018
Victorian Certificate of Education 2017
Laverton P-12 College
Fire Warden Training
Fire Equipment Services
COVID-19 Infection Control Training
Australian Government Department of Health