Colin Grant

As a Territory Manager for Cleanaway my key responsibilities are to:

• Developing and maintaining relationships with current and prospective customers.
• Driving sustainable approach to waste management in new areas to support growth initiatives.
• Delivering the highest quality customer service across a large geographical area.
• Coordinating with operations to ensure smooth service delivery.

My achievements in the role so far:

• Managing a territory and accounts with over $12M in revenue.
• Currently achieving above 81% GP
• Achieved 108% sales targets last financial year.
• Developed strong key accounts to drive growth

My Clean House is a small cleaning business servicing short term cleans, regular house cleaning and commercial cleaning.

I was working full time while operating this business part time

• I developed systems to mange operations, customer billing and sales while working full time.

This was a 12 month contract position for the Business and Innovation Branch or the Queanbeyan-Palerang Regional Council (QPRC).

I was embedded with the Bushfire Recovery Team to address the economic impact on the region as a result of the 2020 Bushfires and preceding drought Later our scope extended to include the impact of COVID-19.

My primary purpose within this team was to:

• Enhance economic development and tourism in the Queanbeyan-Palerang Regional Council Local Government Area.
• Work with local business in Braidwood, Bungendore, Nerriga and Araluen and surrounding regions to identify economic impacts, develop strategies and implement actions to restore affected local economies and trade.
• Managed data and prepared reports regarding economic development goals for the community.
• Built and maintained relationships with strategic community and business leaders.

My achievements in this role:

• Supported local businesses and primary producers in their economic recovery from 2019/20 bushfires and the impacts of COVID-19.
• Connected 156 local businesses and primary producers with government grants.
• Established relationships with individuals, Federal Government agencies, Non-Government Organisations, corporations and individuals, like Sir Peter Cosgrove, Business Council of Australia and Bendigo Bank in order to bring much needed financial support to the region, resulting in over $10.2 million in positive economic impact on the community

I remain connected to the region and remain grateful for the opportunity to have served such generous, resilient and community focused people.

StakOne was a SaaS startup supplying cloud-based operational software to franchises and hospitality staff.

The product allowed multi-store owners to remotely manage their operations and ensure priority tasks were being completed in each store.

My role was to:

• Prospect, qualify, and close new business opportunities.
• Build and maintain strong, long-term relationships with clients to increase customer lifetime value and reduce churn.
• Conduct product demonstrations and presentations to prospects to showcase the value of Staktask.
• Negotiate and finalize contracts, pricing, and terms.
• Accurately forecast and report on sales activities using CRM tools.
• Attend industry events and trade shows to network and generate leads.

The Canberra Beer Company was my first acquisition. The business was a small micro-brewery where we helped bars make and brand their own beer.

The business was a no-money down, distressed acquisition that I failed to turnaround.

The experience taught me:

• The importance of managing risk up front in the negotiation.
• How to understand and manage cashflow effectively and to close the cash gap.
• How to negotiate with creditors.
• Resilience

After a short time working with the founders of Zambrero I was able to become a franchisee.

• I was the 10th Franchisee in the Zambrero system and took our store from $0 to $970,000 turnover in 4.5 years, which at the time was significant revenue for a store in the franchise.
• By the end of the first year I was able to hand over the day to day running of the business to a store manager.

Live Riviere Pty Ltd held the company owned stores during the early development of the Zambrero Franchise.

As General Manager fo the company held stores my role was to:

• Manage the opening of new locations.
• Ensure the effective operation of the company stores and compliance with the Zambrero brand systems and procedures.
• Develop new brand systems and procedures to ensure continuous improvement for the Franchisor and franchisees.
• To improve the saleability of company stores through their effective staffing, operation, and business performance.
• Act as a contact point for stakeholders with regards to the operation and management of company stores.
• Improve the financial performance of company stores in the key areas of sales growth, cogs, and labour.
• Actively monitor and report on key financial variables.
• Establish company stores reporting, tracking and financial routines to improve store profitability.
• Recruit, develop and mentor the corporate stores mangers as required to take ownership of the day to day running of the store.

Warehouse Circus is a not-for-profit youth circus dedicated to improving the physical and mental health of young people through the medium of circus.

Apart from the occasional stilt walking and juggling, my role included overseeing the day to day running of the circus, including:

• Developed and implemented strategies to drive growth and increase our positive impact in the community.
• Manage the financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Recruiting, training and leading our young but passionate team.
• Cultivate and nurture long-term partnerships with funding bodies, philanthropists, and joint venture partners.