Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Courier Driver
RAKS Couriers & transport
Geelong, Victoria
03.2023 - 04.2024
Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
Checked and secured package loads before deliveries.
Developed delivery route understanding to avoid high traffic and construction areas.
Coordinated parcel delivery using strong time management skills.
Communicated with customers to coordinate delivery times.
Loaded and unloaded cargo from trucks, vans, and containers.
Checked contents of shipment against shipping documents prior to leaving warehouse.
Managed inventory control system to track stock levels at various locations.
Managing Director
Capital Debt Solutions Aust Pty Ltd
Noosaville, Queensland
02.2009 - 08.2022
Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth.
Developed rapport and instilled confidence with clients to develop credibility and earn trust.
Contributed to professional development of client staff through effective training and mentorship.
Analyzed industry trends to identify opportunities for expanding market share.
Oversaw day-to-day operations of the company while coordinating with staff members.
Performed regular reviews of operational processes to reduce costs while maintaining quality standards.
Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
Delegated work to staff, setting priorities and goals.
Assistant Administrator
Debt Help Aust
Noosaville, Queensland
03.2006 - 10.2008
Managed computer databases, physical file systems, and required logs.
Maintained office supplies inventory by checking stock levels and ordering new materials when needed.
Created reports using MS Office Suite programs.
Answered phone calls, responded to emails and directed inquiries to appropriate staff members.
Coordinated travel arrangements for management team members.
Managing Director
Crystal Tech Waterproofing Pty Ltd
Gold Coast, Queensland
01.1994 - 06.2004
Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
Developed rapport and instilled confidence with clients to develop credibility and earn trust.
Negotiated pricing using discretion to build profitable portfolio.
Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
Oversaw day-to-day operations of the company while coordinating with staff members.
Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
Electronics Technician
Atlas gaming and amusments
Geelong, Victoria
06.1986 - 12.1992
Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
Repaired systems, equipment and subassemblies by replacing defective components or line replaceable units.
Reviewed service manuals and schematics while troubleshooting to determine root cause of malfunctioning units.
Programmed microprocessors to provide desired system functions according to customer requirements.
Accountant & Payroll Manager at SBS Transport Group Limited, SBS Tranz Limited & Last Mile Couriers LimitedAccountant & Payroll Manager at SBS Transport Group Limited, SBS Tranz Limited & Last Mile Couriers Limited