Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Colin Helberg

Colin Helberg

Cairns

Summary

Dynamic and results-oriented Licensed Plumber with a proven track record at Ole Sivertsen AS, enhancing customer satisfaction through meticulous plumbing repairs and installations. Demonstrates exceptional team collaboration and problem-solving abilities. Skilled in plumbing fixture installation and effective communication, significantly reducing callbacks by ensuring quality and compliance with state codes.

Overview

3
3
years of professional experience

Work History

Licensed Plumber

Ole Sivertsen AS
06.2021 - 11.2024
  • Reduced callbacks for repairs by ensuring accurate and thorough work on all plumbing jobs.
  • Enhanced customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Repaired plumbing systems, components, and equipment.
  • Complied with state plumbing codes throughout duration of each project.
  • Set up appliances for example, water heaters, filters, and dishwashers with correct settings to maximize performance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Phone Sales Representative

Viconnect
01.2024 - 06.2024
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Built relationships with customers using strong persuasion and active listening skills.

Education

High School Diploma And A Degree in Plumbing - Plumbing

Chalottenlund Videregående Skole
Trondheim, Norway
06-2021

Skills

  • Plumbing fixture installation
  • Team collaboration
  • Pipe cutting precision
  • Water supply system knowledge
  • Hand and power tools
  • Plumbing repairs
  • Licensed pipefitter
  • Problem-solving
  • Time management
  • Power tool operation
  • Verbal and written communication

Languages

English
Professional Working

Timeline

Phone Sales Representative

Viconnect
01.2024 - 06.2024

Licensed Plumber

Ole Sivertsen AS
06.2021 - 11.2024

High School Diploma And A Degree in Plumbing - Plumbing

Chalottenlund Videregående Skole

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Colin Helberg