Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Colin Lambe

Para Hills,S.A.

Summary

Dynamic delivery professional with a proven track record at AMJ Produce, excelling in customer service and efficient route planning. Recognized for maintaining a safe driving record and fostering strong client relationships, resulting in increased repeat business. Committed to timely, accurate deliveries that enhance customer satisfaction.

Overview

26
26
years of professional experience

Work History

Delivery Driver

AMJ Produce
05.2016 - 06.2025
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded van and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Dispatch Supervisor

S. A. Linen
06.2011 - 05.2016
  • Supervised team of [Number] employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards, and weather conditions.
  • Oversaw vehicle maintenance schedules, coordinating repairs as needed to minimize downtime for fleet vehicles.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Answered phone calls and responded to customer emails.
  • Packed out linen orders on a daily basis to help drivers meet time schedule.
  • Able to cover drivers runs when drivers were off sick or on holidays.
  • Look after incoming stock and keep a record of stock levels.
  • Add new stock to ensure drivers were able to stick to daily schedule.

Delivery Driver

Alsco Linen Service
03.1999 - 06.2011
  • Delivered linen to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Kept detailed records of deliveries and money received from customers.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.

Education

No Degree - High School Only

Strathmont High School
Gilles Plains
11-1983

Skills

  • Customer service
  • Valid Driver's license
  • Dependable and reliable
  • Loading and unloading
  • Safe driving record
  • GPS navigation
  • Order picking and processing
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Client relationship management
  • Payment collection
  • Cash transaction handling

Timeline

Delivery Driver

AMJ Produce
05.2016 - 06.2025

Dispatch Supervisor

S. A. Linen
06.2011 - 05.2016

Delivery Driver

Alsco Linen Service
03.1999 - 06.2011

No Degree - High School Only

Strathmont High School

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Colin Lambe