Summary
Overview
Work History
Education
Skills
Strengths
Achievements
Certification
Interests
Timeline
Generic

Colin Lawrie

Ermington,NSW

Summary

Experienced warehouse operations manager with more than 20 years of experience leading teams and optimizing warehouse processes to achieve maximum efficiency and accuracy. Results-driven and resilient in developing teams while improving processes and increasing productivity and safety. Bringing a solid understanding of industry trends, excellent communication skills, and talent for spotting areas in need of improvement and implementing changes with a strategic approach. Skilled in inventory management, employee training and development, and facility maintenance.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
03.2023 - Current
  • Incoming receiving of goods
  • Allocated incoming work to associates.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Inventory control, such as counting, and stocking merchandise.
  • General warehouse duties across all aspects of business
  • WH and Safety

Operations Consultant

Asurion
04.2023 - 05.2023
  • Advisor on Tender at hand
  • Documented configuration, functional specifications, workflow, staff number requires, labor costs, vendor support information
  • Facilitated and supported functional workshops
  • Created and validated process maps
  • Cost preparation

Logistics Manager

Telstra at Brightstar/Likewize
04.2007 - 02.2023
  • Direct day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives, and the management of a four-member team with 80 related direct reports
  • Amplify organizational quality standards by exceeding Telstra's Net Performance Score
  • Maximize productivity and management systems by establishing specific goals and managing operations
  • Managed Customer Service Centre for retail and customer inquiries
  • Managed, coordinated, and executed closures of all Telstra-owned stores ensuring all needs were met E.g.: inventory, variances, freight, and close of stores
  • Specialized in all aspects of reverse logistics and forward logistics including management of $30m client within reverse logistics
  • Management of WH and S including monthly workplace inspections
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Directed initiatives to improve the safety of staff, the work environment, company culture, or overall business strategy
  • Management of the social club
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
  • Budget management
  • Yearly/Monthly volume forecasting
  • Facilities management
  • Management of Contractors
  • Vendor Management and management and credit management of suppliers
  • Preparation of Governance packs
  • Part of the team that implemented the Business Continuity Management Plan
  • Analysed and reported on key performance metrics to senior management
  • Implementation of new products/processes and new systems to reduce turnaround time/ maximize customer satisfaction
  • Inventory Management
  • Managed all inventory and supply chain operations to achieve timely and accurate delivery of goods and services
  • Management of auctions and ensuring offshoring of the products
  • Management of all stocktakes over the years including forward logistics inventory and reverse logistics inventory
  • Management of over 14,000 pallet space
  • Managed inventory over $580m of inventory holdings of Fast-Moving Consumer Goods
  • Annual stocktake accuracy year on year of 99.99%
  • Implementation of A, B, C, and D categories for fast to slow-moving inventory on cycle counts

Operations Manager

Giesecke and Devrient
11.2001 - 03.2007
  • Management of all the operations including receiving, inventory, production, fulfillment, reverse logistics, quality assurance and customer service
  • Formulate and improve strategic and operational objectives, management systems, processes and best practices
  • Manage budgets and forecasts
  • Reduced operational risks while organising data to forecast performance trends
  • Management of stocktakes
  • Management of a $20m client
  • Management of Inventory to other vendors
  • Analysed and reported on key performance metrics to senior management
  • Management of a $20m client
  • Management of Slow moving and obsolete inventory (SLOB) inventory to ensure maximized value before the end of Life
  • SAP
  • Devised processes to boost long-term business success and increase profit levels
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
  • Developed and implemented strategies to maximize customer satisfaction
  • Directed initiatives to improve the work environment, company culture, or overall business strategy
  • Developed and maintained relationships with external vendors and suppliers
  • Staff Management - recruiting, hiring, mentoring, performance management and training of team members
  • Identified and qualified customer needs and negotiated and closed profitable projects with a high success rate
  • Negotiated prices and services with customers and vendors to decrease expenses and increase profit
  • Mitigated business risks by working closely with staff members and assessing performance


Senior Operations Co-Ordinator

Optus
12.2000 - 10.2001
  • Management of all Optus owned stores for Stocktakes/Inventory
  • Management of fulfillment orders with the warehouse
  • Delivered services to customer locations within specific timeframes
  • Excellent communication skills, both verbal and written
  • Proved successful working within tight deadlines and a fast-paced environment
  • Proven ability to develop and implement creative solutions to complex problems
  • Acted as a team leader in group projects, delegating tasks and providing feedback
  • Managed time efficiently to complete all tasks within deadlines
  • SAP
  • Customer liaison

Warehouse Supervisor

Mayne Logistics
08.1998 - 11.2000
  • Supervised warehouse operations including receiving, distribution, inventory and workplace safety
  • Maintained high levels of accuracy in daily operations
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Warehouse Associate

John Heath Pty Ltd
08.1987 - 07.1998

Education

High School Diploma -

Williamwood High School
Glasgow, Scotland

Skills

  • Warehouse Operations and Management
  • Reverse Logistics
  • Forward Logistics
  • Contract Preparation and Negotiation
  • Inventory Management - Inventory Audits
  • Budget preparation, management and forecast demand
  • Communication and Collaboration
  • Problem Solving and analytical skills
  • Continuous Improvement
  • WH and S Management
  • Staff Management and Mentoring
  • Risk Management and Leadership
  • Solutions Development

Strengths

Operations Management

Improved productivity by 25% through process optimisation

Team Leadership

Managed and trained a team of 4 employees to improve efficiency 

Inventory Control

Reduced inventory discrepancies by 15% through cycle counts and audits 

Achievements

Operations and Contract Management

Managed, negotiated, and formalised a new contract valued at $30 million within the reverse logistics operation after proven cost reductions with Telstra.


Reducing Cost

Reduced warehouse cost by 10% through process optimization 

Certification

  • Certificate in Leadership & Frontline Management Certificate Project Planning
  • Lean Six Sigma Certification
  • Certificate WH&S
  • Full Drivers Licence
  • Learner MR

Interests

  • Golf
  • Soccer
  • Socialising with friends and family

Timeline

Operations Consultant

Asurion
04.2023 - 05.2023

Warehouse Associate

Amazon
03.2023 - Current

Logistics Manager

Telstra at Brightstar/Likewize
04.2007 - 02.2023

Operations Manager

Giesecke and Devrient
11.2001 - 03.2007

Senior Operations Co-Ordinator

Optus
12.2000 - 10.2001

Warehouse Supervisor

Mayne Logistics
08.1998 - 11.2000

Warehouse Associate

John Heath Pty Ltd
08.1987 - 07.1998

High School Diploma -

Williamwood High School
Colin Lawrie