Colin Littlejohn
Lake Wendouree
Summary
Dynamic Business Development Manager with a proven track record at Programmed Property Services, enhancing client relations and expanding business territories. Expert in negotiations and customer service, I've successfully generated significant new business and fostered lasting partnerships. Skilled in CRM management and passionate about community engagement, my approach has consistently driven growth and client satisfaction. Highly developed presentation skills and passionate about the history of gold in Ballarat.
Overview
15
15
years of professional experience
Work History
Business Development Manager
Programmed Property Services
11.2022 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Handled customer complaints and problems in real time
Commodore / Commitee Ballarat Yacht Club
Volunteer Work
01.2010 - Current
- As Commodore ( Past ) ensure the safe running of all club activities
- Manage POS for all memberships, Race Day Fees and merchandise sales.
- Liaise with City of Ballarat,Rowing Australia and other lake users for the successful and safe running of events.
- Prepare and update all safety management plans according to Yachting Australia
- Oversee race protest and customer complaint.
- Point of Contact with commercial operation of the Yacht Club Cafe
Community Relations Office
Red Cross Lifeblood
11.2016 - 10.2022
- Presented the face of Lifeblood through Regional Victoria.
- Handled Customer Complaints and Concerns
- Generated new business via Radio, TV interviews and Newspaper Articles
- Managed the logistics of the mobile collection units
- Arrange and presentented to Schools, Businesses, and Community Groups to encourage blood donations
- Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders.
Education
Associate Diploma Electrical Engineering - Telecomunications
Telstra Learning
Melbourne, VIC02-2001
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Working with molten metal
- Handling customer complaints
- Personal interest in the history of gold and Ballarat
- Archivist Ballaarat Yacht Club
- Sales and marketing
- Sales presentations
- CRM management
- Product demonstrations
Timeline
Business Development Manager
Programmed Property Services
11.2022 - Current
Community Relations Office
Red Cross Lifeblood
11.2016 - 10.2022
Commodore / Commitee Ballarat Yacht Club
Volunteer Work
01.2010 - Current
Associate Diploma Electrical Engineering - Telecomunications
Telstra Learning
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