Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Colin Murphy

Singleton,WA

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

External Tools & Equipment Consultant

CDK Stone
05.2017 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members, fostering a collaborative and supportive work environment.
  • Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
  • Mentored junior consultants, fostering professional growth and building strong team dynamics.
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
  • Implemented best practices to optimize clients'' organizational performance, leading to improved operational efficiency.
  • Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Onboarded and managed new client accounts to boost retention rates.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collaborated with marketing team to develop targeted promotional strategies for specific products.
  • Enhanced client satisfaction through timely follow-ups and addressing concerns promptly.
  • Established long-lasting relationships with clients, leading to increased repeat business.
  • Leveraged strong communication skills throughout the entire sales process from initial inquiry to final sale completion.
  • Maintained an extensive knowledge of industry trends and competitor offerings, allowing for effective sales pitches and consultations.
  • Provided comprehensive product demonstrations, resulting in a higher conversion rate of potential customers.
  • Worked closely with service technicians to address any post-sale support issues or technical challenges.
  • Increased overall revenue by upselling complementary products and services during equipment consultations.
  • Boosted equipment sales by identifying customer needs and recommending appropriate solutions.
  • Used consultative sales approach to understand and meet customer needs.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.

Civil Construction Supervisor

Jigsaw Building & Carpentry
01.2014 - 04.2017
  • Developed detailed work plans for each phase of construction, ensuring smooth transitions between tasks and minimized downtime.
  • Established positive relationships between stakeholders by maintaining open lines of communication and addressing concerns promptly.
  • Improved project efficiency by implementing streamlined construction processes and optimizing resource allocation.
  • Implemented cost-saving measures by negotiating contracts with suppliers and subcontractors without compromising on quality or safety standards.
  • Enhanced team morale through regular performance evaluations, constructive feedback, and recognition of hard work and dedication.
  • Enhanced safety records by enforcing strict adherence to safety guidelines and conducting regular site inspections.
  • Facilitated smooth handover procedures upon project completion by thoroughly documenting all relevant information for client use moving forward.
  • Conducted thorough risk assessments before commencing any major task, mitigating potential hazards to workers'' health and safety.
  • Assisted in preparing accurate project estimates, allowing for efficient budgeting and financial planning throughout the entire construction phase.
  • Managed a team of skilled labourer's, fostering collaboration and promoting professional development for increased productivity.
  • Maintained quality control on all construction activities, adhering to industry standards while minimizing rework costs.
  • Coordinated with engineers, architects, and clients to ensure timely delivery of projects within budget constraints.

WA Sales Manager

Kukri Sports
01.2011 - 01.2014
  • Established Kukri Sportswear in WA territory, breaking new ground and building strong business relationships
  • Drive sportswear sales via cold calling and face to face appraisals
  • Manage sales cycles, develop contacts within WA sporting organizations
  • Quality checking sourced material against brief requirements
  • Ensuring delivery deadlines are met, and exceeded customers' expectations
  • Develop and implementing customer business plans
  • Identifying and initiating new business opportunities
  • Demonstrate successful track record in meeting and exceeding sales targets
  • Working closely with customers to achieve budgets and targets, and understand their individual requirements
  • Utilize account management skill s to ensure long term relationships with existing customers whilst seeking new business acquisition
  • Ensure consistency in operations to meet client and contractual obligations
  • Report to Sales Manager and attend regular team meetings
  • Work within KPI's with a genuine commitment to achieve business objectives and a strategic outlook.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.

Renewable Energy Advisor

Solar Shop Australia
01.2008 - 01.2011
  • Responsible for sales of Solar Electric Systems
  • Built and maintained relationships with clients to provide ongoing support.
  • Facilitated communication and collaboration between departments to help business function smoothly.
  • Manage sales leads and ensuring targets are met and surpassed
  • Ensuring contact is maintained with client from moment of sale to final installation
  • Advising clients on energy saving practices
  • Building relationships to achieve sales and referrals for future clients.

Education

Some College (No Degree) - Sports Science

University of North London (Sports Science)
Islington, North London

High School Diploma -

Rockwell College
Cashel, Co.Tipperary
01.1994

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • Client Relationships
  • Integrity and Honesty
  • MS Office
  • Analytical Thinking
  • Issue Resolution

Personal Information

Date of Birth: 03/31/76

References

  • Available upon request

Timeline

External Tools & Equipment Consultant

CDK Stone
05.2017 - Current

Civil Construction Supervisor

Jigsaw Building & Carpentry
01.2014 - 04.2017

WA Sales Manager

Kukri Sports
01.2011 - 01.2014

Renewable Energy Advisor

Solar Shop Australia
01.2008 - 01.2011

Some College (No Degree) - Sports Science

University of North London (Sports Science)

High School Diploma -

Rockwell College

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Colin Murphy