Colin Sundaram
Wagga Wagga,NSW
Summary
Dynamic and results-driven professional with extensive experience at Teys Australia as a Dock Forklift Driver. Proven ability to enhance productivity through optimized workflows and effective inventory management. Skilled in shipping and receiving, with a strong commitment to workplace cleanliness and safety. Exceptional team player with a focus on training and mentoring staff.
Professional logistics worker with reputation for high standards and results-driven performance. Extensive experience in safely operating forklifts and managing dock operations to ensure smooth and efficient workflow. Known for excellent team collaboration, reliability, and adaptability to changing demands. Possesses strong organizational and problem-solving skills, along with commitment to maintaining safe work environment.
Professional forklift operator with proven track record in material handling and logistics. Delivers reliable and efficient performance, ensuring safety and precision in every task. Strong team collaborator, adapting seamlessly to changing needs and consistently achieving results. Skilled in equipment operation, inventory management, and maintaining clean and organized workspace.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Dock Forklift Driver
Teys Australia
03.2010 - Current
- Operated forklifts to efficiently load and unload shipments in compliance with safety standards.
- Coordinated with warehouse team to optimize inventory management and streamline logistics processes.
- Conducted regular equipment inspections, ensuring operational efficiency and adherence to maintenance schedules.
- Trained new staff on safe forklift operation and best practices for material handling procedures.
- Implemented improved workflows which reduced loading times and increased productivity within the dock area.
- Monitored stock levels, assisting in inventory audits to maintain accurate records of goods received and shipped.
- Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
- Streamlined cargo handling processes by effectively prioritizing tasks based on shipment schedules.
- Assisted in inventory management, utilizing barcode scanners and computer systems for accurate recordkeeping.
- Enhanced order processing speed by skillfully stacking pallets according to specified guidelines.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Console Operator
Cherrie Wood Service Station
01.2020 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized checkout areas, enhancing overall shopping experience for customers.
- Monitored inventory levels at checkout stations, facilitating timely replenishment of products.
- Implemented best practices for maintaining cleanliness and safety standards in high-traffic areas.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
Shop Owner
Micro Phones
04.2004 - 11.2009
- Managed daily operations, ensuring optimal inventory levels and product availability.
- Developed marketing strategies, increasing customer engagement and driving sales growth.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented cost-control measures, improving overall profitability and operational efficiency.
Cashier
AL Munthasa Co-op Society
05.2002 - 07.2004
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Trained and mentored new cashiers on operational procedures and best practices.
- Managed cash register, ensuring accurate cash handling and reconciliation at shift end.
- Analyzed daily sales reports to identify trends and optimize service delivery strategies.
Salesperson
Al Hilal Co-op Society
01.1999 - 03.2002
- Developed and maintained strong customer relationships to drive repeat business.
- Analyzed customer needs to provide tailored product recommendations.
- Collaborated with team members to enhance sales strategies and improve customer engagement.
- Trained new staff on sales techniques and product knowledge for improved performance.
Retail Pharmacy Assistant
Manonmany Medicals
06.1993 - 02.1998
- Assisted pharmacists with prescription processing and medication dispensing to ensure accurate patient care.
- Maintained inventory levels, ensuring timely restocking of pharmaceuticals and supplies to support operations.
- Provided excellent customer service by addressing inquiries and resolving issues efficiently and professionally.
- Collaborated with pharmacy team to streamline workflows, enhancing overall productivity and service delivery.
Education
High School Diploma -
Kathirasan Maha Vidyalayam
Nawalapitiya , SrilankaSkills
- Workplace cleanliness
- Order picking
- Shipping and receiving
- Warehouse navigation
Certification
- Computer studies - Aptech - March 2002
- Pharmacist Assistant -1994-1995
- Recognition Award -Teys-2020
- Certificate for experience in Cashier -AlMountazah1999-2004
Languages
English
Professional Working
Timeline
Console Operator
Cherrie Wood Service Station
01.2020 - 08.2025
Dock Forklift Driver
Teys Australia
03.2010 - Current
Shop Owner
Micro Phones
04.2004 - 11.2009
Cashier
AL Munthasa Co-op Society
05.2002 - 07.2004
Salesperson
Al Hilal Co-op Society
01.1999 - 03.2002
Retail Pharmacy Assistant
Manonmany Medicals
06.1993 - 02.1998
High School Diploma -
Kathirasan Maha Vidyalayam
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