Summary
Overview
Work History
Education
Skills
ABOUT ME
Hobbies
Timeline
Generic

Lynda Williams

Williamtown,NSW

Summary

I'm a organized and dependable candidate successful at managing multiple priorities with a positive attitude simultaneously with a high degree of accuracy.

I have a willingness to take on added responsibilities to meet team goals, never shy to lend a hand or take the reins if needed.

I'm a detail-oriented individual with strong organisational skills, excellent customer relations and the ability to adapt to obtain the best outcome for the situation at hand.

I'm looking to seek and maintain a position that utilises my computer and interpersonal skills, excellent time management and to fulfil my "can do" attitude.

Overview

9
9
years of professional experience

Work History

Senior Property Manager

Dowling Real Estate Medowie
09.2017 - 12.2022
  • Senior Property Manager
  • Supervise and oversee staff of 5 agents with day-to-day operations in order to maintain an effective and efficient agency.
  • Provide effective strategies in order to assist Property Managers, Property Officers and Front of Office staff with their everyday office operations.
  • Ensure all policies and procedures were adhered to in order to meet local, state and federal regulation.
  • Accurately enter and maintain data by ensuring all information received is saved in the corresponding data file.
  • Answer and direct calls to agents, alternatively collect information to email message to relevant agent.
  • Administered operations to handle the needs of more than 360 properties locally and throughout the Port Stephens and Newcastle districts .
  • Prepare and attend NSW Civil and Administrative Tribunal to settle disputes when outside standard perimeters.
  • Investigated and resolved any tenant/ owner complaints with productive conflict management.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state and federal regulations.
  • Attracted tenants by advertising vacancies and personally showed properties to potential tenants.
  • Conducted regular inspections of both interior and exterior of properties for damage and maintenance.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Completed annual rent calculations using housing database software.
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Processed invoicing for scheduled expenditures ( water, rates, vacating expenses) and collected weekly rent from tenants and reconciled the balance of the daily payments to meet Fair Trading regulation.
  • Business Development Manager
  • Carry out property appraisals in face-to-face meetings with prospective landlords.
  • Assessed market data to ascertain prospective development sites.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Assisted new landlords with "start-up"of their rental property and journey.
  • Established expected rental rates by surveying local rental returns and calculated overhead costs.

Administration- Property Officer

One On One Property
03.2017 - 08.2017
  • Answered multiple line switchboard and directed calls to relevant person.
  • Face-to-Face walk-in enquiries for sales/rental properties.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed periodic inspections with tenants to identify required repairs and damage.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy formats
  • Introduced prospective tenants to types of properties available and performed tours of premises.
  • Carried out tenant data base search for past poor rental histories.
  • Relayed information via email to multi agencies and offices.

Domestic Cleaning

Self Employed
07.2013 - 02.2017
  • Maintained spreadsheet of expenses, income and travel diary.
  • Purchased required products to suit individual clients.
  • Liaised with clients to meet their required needs.
  • Organised roster and bookings on a daily basis.
  • Meticulous detail given to kitchen and bathroom areas to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas, mopped wet flooring areas.
  • Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removal of waste and maintenance to equipment.
  • Used chemicals by following safety protocols and procedures to avoid injury to myself and others.

Education

Certificate IV in Property Services (Real Estate) - Real Estate

Think Real Estate
Kogarah, NSW
04.2021

Class 2 Agent- Real Estate- Sales & Leasing - Real Estate

Kaplan Professional
Sydney
03.2017

Statement of Attainment - Computer Skills For The Office

TAFE NSW
Hunter Institute Of Technology
12.1999

School Certificate - Completed Year 10 Studies

Raymond Terrace High School
Heatherbrae
12.1988

Skills

  • Team Player- balancing leadership and collaboration
  • Customer Service, Relations and Complaints
  • Excellent Scheduling Abilities
  • Clear Communication
  • Data Entry
  • Payment Collection
  • Work Planning
  • Business Development
  • Maintenance Knowledge
  • Ability to adapt to any situation at hand

ABOUT ME

I'm a wife and mother to two young adult children (21 / 22 years), I've lived in Medowie for 29 years and was previously of Heatherbrae, I attended Raymond Terrace High School and then went onto work multiple Newsagencies from 1989 to 2001, followed a short 10 month self employment of Home Daycare while my children were babies. I then became a stay at home mum for the pre-school years before commencing my domestic cleaning sole trader business in 2013, I was looking for a new direction after 3.5 years when an interest in Real Estate sparked, I then began my real estate career in 2017 until 11th November 2022.

Hobbies

As a lover of the great outdoors, my hobbies include, 4x4 driving/ touring, Camping, Hiking, Exercise and Watersports.

I spent many years on the 4x4 competition circuit driving various vehicles in extreme conditions, during this time inevitable the vehicle would break and my husband I would be required to repair it there and then to continue, I have obtained many mechanical repair skills due to this sport over the years.

My love of exercise and hiking is my main hobbies currently, I focus on functional fitness through strength training with weights and cardio, this gives me energy and strength to lift and carry out day to day activities with no strain or discomfort.

Timeline

Senior Property Manager

Dowling Real Estate Medowie
09.2017 - 12.2022

Administration- Property Officer

One On One Property
03.2017 - 08.2017

Domestic Cleaning

Self Employed
07.2013 - 02.2017

Certificate IV in Property Services (Real Estate) - Real Estate

Think Real Estate

Class 2 Agent- Real Estate- Sales & Leasing - Real Estate

Kaplan Professional

Statement of Attainment - Computer Skills For The Office

TAFE NSW

School Certificate - Completed Year 10 Studies

Raymond Terrace High School
Lynda Williams