Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Bertram

Port Macquarie,NSW

Summary

Black Duck Brewery, Thankyou for looking over my Resume. Im looking for work outside my usual scope. Recently receiving my RSA and RCG certificates. I have had an interest working in the Hospitality industry. In hope to find experience in this area. Very keen in learning new skills and using already acquired transferrable skills in what you may suit your business. I find myself to be Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills as having to work with a wide variety of personalities and ages through past employment. Work effectively unsupervised and quickly adapting strongly to any new position with taking pride in my presentation, appearance with good communication. Devoted to giving every customer a positive and memorable experience.

Available to start Immediately.

Volunteer work Locally @ Port Macquarie:

The Lost Plot Community Garden & Sailability

Working References available.

Overview

16
16
years of professional experience

Work History

Certified Nursing Assistant

Albury Nursing Facilities
Albury
08.2008 - 11.2020
  • Administered medications as directed by physician.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Documented activities and recorded information in EMR system.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Train new staff
  • Team Leader
  • Documentation
  • Hand over as Team leader
  • Maintained records of client care plans and progress notes.
  • Kitchen Facility Hand
  • Food Handling
  • Food safety
  • Table Setting
  • Performed administrative duties such as filing paperwork, answering phones, scheduling appointments and ordering supplies.
  • Assisted clients with maintaining good personal hygiene.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.

Small Business Owner

Xtreme Colour
Albury
01.2010 - Current
  • Maintained records of all incoming and outgoing invoices.
  • Prepared reports on aging accounts receivables and overdue payments.
  • Reconciled supplier statements with company records to ensure accuracy of payment terms.
  • Performed data entry tasks such as entering invoice details into an automated system.
  • Customer service
  • Stock Control
  • Keeping workshop floor clean and organized

Education

RSA

Mid North Coast Community College
Port Macquarie, NSW
04-2024

RCG

Mid North Coast Community Colledge
Port Macquarie, NSW
04-2024

Cert 3 In Aged Care And Home Care

Continuing Education Centre
Wodonga
07-2008

Medication Management

Continuing Education Centre
Wodonga
06-2008

Cert 3 Business Administration

Albury Tafe
Albury
07-2013

Certified Wildlife Carer

WIRES
Albury Riverina
09-2007

Skills

  • Computer Skills
  • Passion for Tourism
  • Customer service
  • Good PR
  • Phone Etiquette
  • First Aid and CPR
  • Children's Check
  • Time Management
  • Kitchen Hand
  • Team work
  • Attention to Detail
  • Adaptability
  • Motivation
  • Excellent Communication
  • Team Leader skills
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Work well under pressure
  • Team building
  • Written Communication
  • Multitasking
  • Self Motivation
  • Organizational Skills
  • Handling payments
  • Social Media
  • Interpersonal Skills
  • Reliability
  • Task Prioritization

Timeline

Small Business Owner

Xtreme Colour
01.2010 - Current

Certified Nursing Assistant

Albury Nursing Facilities
08.2008 - 11.2020

RSA

Mid North Coast Community College

RCG

Mid North Coast Community Colledge

Cert 3 In Aged Care And Home Care

Continuing Education Centre

Medication Management

Continuing Education Centre

Cert 3 Business Administration

Albury Tafe

Certified Wildlife Carer

WIRES
Colleen Bertram