Summary
Overview
Work History
Education
Skills
COURSES
Hobbies
Timeline

Colleen Brennan

Narre Warren South,Vic

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Has a passion for policies and procedures, OH&S guidelines and training new and existing staff.

Works in a professional manner with a constant want to improve on self and performance.

Overview

34
34
years of professional experience

Work History

Team Leader

Symbion
Melbourne, VIC
08.2011 - Current

Responsible for runs on time in the assembly area.

Responsible for efficiencies and productivity.

Ability to motivate staff to perform necessary duties.

Ensure staff are conducting daily work activities during AM and LUNCH shift

Ensure staff follow policies and procedures correctly

Distribute individual assignments to team members and monitor efficiency

Keep work areas clean, organized and safe to promote efficiency and team safety.

Thorough understanding of OH&S guidelines

Train new employees, instructing each in use of equipment, standard operating procedures and company policies.

Cultivate a productive and safe atmosphere while supervising team of employees

Provide management with daily figures of assembly workload through up-to-date daily logs

Thorough understanding of all assembly duties in all work areas. These areas include, RF picking, Aframe replenishment, QA, GTP.

Thorough understanding of all duties in the DDA work area.

Thorough understanding of the fridge work area and cold chain policies.

Perform regular stocktake tasks, manual and RF.

Thorough understanding of the WAMAS system.

Thorough understanding of the W360 program.

Understanding of many Schaefer systems throughout the warehouse

Report machine and equipment malfunctions to maintenance and supervisors.

Knowledge of some of the Receiving Team Leader role.

Current Fire Warden.

Cytotoxic clean up person for year 2015

Trained first aider for the year 2015

Current HSR, constantly looking for improvements and has a deep passion to bring safety to a higher level in this warehouse.

Equal Opportunity Officer since 2012. A role that brings a great deal of satisfaction, as well as a want to raise more awareness for this service amongst staff.

Beauty Salon Owner

Blissful Beauty
Narre Warren South, VIC
06.2005 - 10.2019

Home salon owner

Establish and maintain new client base for salon

Promote and advertise salon

Perform the following treatments

  • Waxing, tinting, facials, relaxation massage, manicure, pedicure, make up, microdermabrasion, SNS nails, eyelash extensions, lash lift,

Conduct all treatments with the utmost care, recommend products according to their needs, rebook all appointments.

Follow up calls as necessary.

Maintain all daily business records.

Stock control and ordering

Beauty Therapist

Temple Body And Soul
Springvale, VIC
04.2007 - 12.2009

Treatments performed on clients included

  • Waxing, tinting, manicures, pedicures, Brazilian, relaxation massage, body treatments.
  • Facials with Yonka, MD formulations, and Priori products
  • Application of Bare Minerals make up.
  • Microdermabrasion
  • Omnilux

Telephone duties

Maintain spa cleanliness and spa standards

Nurture clients needs, recommend products for each client, follow up phone calls

Reach rebooking and products sales targets

Conduct daily operations in the spa

Ability to work in a professional manner, excellent communication skills towards clients, staff and employer.

Maintain client records using computer database.

Beauty Therapist

Sunset Tanning And Beauty Clinic
Pakenham, VIC
05.2006 - 04.2007

Treatments performed on clients included

  • Waxing, tinting, manicures, pedicures, eyelash perming, relaxation massage, spray tanning, Brazilian waxing
  • Facials with Sothys and ASAP products
  • Microdermabrasion

Knowledge of solarium's and solarium products

Telephone duties

Rebooking and retail

Maintain salon cleanliness

Day Spa Supervisor/Beauty Therapist

Jurlique
Narre Warren, VIC
06.2002 - 06.2005

Perform all Jurlique treatments including

  • Facials, massage, foot treatments, waxing, tinting, body treatments

Conduct all treatments with professionalism and care. Nurturing clients and recommending skin care for them. Ensure rebooking targets are met. Maintain follow up calls and letters.

Upheld daily operations for the day spa

Maintain hygiene standards set by OH&S

Provide quality customer service.

Continually achieved sales targets.

Excellent communication skills with my team.

Knowing when to be flexible and take control

Maintain client base.

Ensure the therapy side of the spa ran efficiently, ensure new therapists knew how to conduct themselves professionally.

Assist with stock control and ordering

Beauty Therapist

Le Salon Hair Care And Beauty
Forest Hill, VIC
01.2000 - 10.2002

Perform the following treatments

  • Waxing, facials, manicures, pedicures, tinting, make up,

Use of Thalgo products

Stock Control and Ordering

Recommendation of skincare

Rebooking of appointments.

Telephone duties

Education

Advanced Diploma of Beauty Therapy

Helene Abicair. College of Advanced Beauty Therapy, Melbourne, VIC
08.2000

Skills

  • Safety processes and procedures
  • Performance improvement
  • Staff education and training, mentor struggling staff, also difficult staff
  • Flexible and Adaptable
  • Organisation and Time Management
  • PPE Compliance
  • Attention to Detail
  • Daily workflow improvement
  • Excellent problem solver
  • Willingness to take on added responsibilities
  • Highly Motivated and focused

COURSES

Workplace Culture- The Frontline Leader

The New Superviser

Occupational Health & Safety

First Aid and CPR

Cytotoxic Spill Training

Equal Employment Officer Training

Fire Warden training

MediSpa essential training

Lash extension

Sothys, Yonka and ASAP product knowledge

Extensive Jurlique product knowledge and sales training

Microdermabrasion Therapy

Thalgo, product knowledge Sales made easy

Hobbies

Spending time with my husband and two sons

Socialising with friends and family

Watching Junior Football

Volunteering on the committee as the registrar of the junior football club

Enjoying time by my pool

Camping

Enjoying the great outdoors

Kayaking

Stand Up Paddle Boarding

Hiking

Health & Fitness

Timeline

Team Leader - Symbion
08.2011 - Current
Beauty Therapist - Temple Body And Soul
04.2007 - 12.2009
Beauty Therapist - Sunset Tanning And Beauty Clinic
05.2006 - 04.2007
Beauty Salon Owner - Blissful Beauty
06.2005 - 10.2019
Day Spa Supervisor/Beauty Therapist - Jurlique
06.2002 - 06.2005
Beauty Therapist - Le Salon Hair Care And Beauty
01.2000 - 10.2002
Helene Abicair. College of Advanced Beauty Therapy - , Advanced Diploma of Beauty Therapy
Colleen Brennan