COLLEEN KAPP
Bahrs Scrub
Summary
Willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Dependable team player with strong focus on achieving results and adapting to changing demands.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nightfill Packer
Woolworths Holmview Central
01.2022 - Current
- Restocked shelves, ensuring accurate product placement according to store guidelines.
- Assist with loading and unloading shipments.
- Changing front and back ends for new specials.
- Remove shelving where needed.
- Changing baler when full and set it up for new load.
- Assist online department with orders using RF scanning.
- Maintained a clean and organized work environment to optimize efficiency and comply with health and safety regulations.
- Followed all Woolworth's procedures for safe and secure handling of goods and equipment.
- Operate warehouse equipment such as pallet jacks.
- Managed stock rotation to maintain product freshness and minimize waste.
- Worked collaboratively with team members to ensure the store was fully stocked and prepared for opening.
- Ability to lift heavy items and handle manual tasks.
- Communicated with customers and assisted with product inquiries.
- Processed transactions at the checkout and ensured a positive customer experience.
Online Shopping Supervisor, Picker
Woolworths Coburns Central
01.2018 - 12.2022
- Picked and packed online customer orders with high accuracy and efficiency.
- Used handheld scanners and warehouse management systems to track orders.
- Ensured products were correctly labeled and securely packed for shipping.
- Followed safety procedures and maintained a clean and organized workspace.
- Assisted with stock replenishment and inventory checks.
- Manage stock discrepancies, investigate shortages, and resolve issues.
- Supervise and coordinate daily tasks of the team to ensure operational efficiency.
- Monitor work progress and ensure tasks are completed on time and according to company policies.
- Identify and resolve workplace issues, escalating to management when necessary.
- Assist with scheduling, task delegation, and workforce planning.
Administration Clerk
South Bakels Pty Ltd
01.2007 - 12.2014
- Telesales
- Taking Daily Orders
- Receiving Money
- Banking
- Weekly Stock Input
- Word
- Excel
- AS400
- Monthly Stock Take
- Doing weekly SARS paper work for Lesotho Border
- Sort out Queries with Lesotho Border is there is Queries about SARS papers
- Send Documentations with Couriers
- Making Appointments with Group Accounts
- Scan Invoices
- Filing of Invoices daily
- Scan & Send monthly statements via fax/e-mail to Customers
- Credit Control of Clients Accounts
- Making personal appointments
- Doing credits for clients on their accounts
- Receiving orders through EDI system
- Customer Queries
- Banking of money daily basis
- Allocate money to customers’ accounts
Beauty Therapist
Utopia Health & Wellness Spa
01.2006 - 12.2007
- Reception
- Cash Ups
- Providing Beauty Treatments
Education
Non-Surgical Facelift, Herbal Wraps, Sinus Drainage, Slimming Treatments, Ear Candling -
CBP Customer Service, CBP Business Communication, CBP Business Etiquette -
CTU Training Solutions
01.2009
Product Training -
Gatineau
01.2006
National Certificate N2 - Cosmetology
Motheo FET College
01.2005
Product Training - different types of skin
Avroy Shlain
01.2005
Salon Training -
Sh’zen
01.2005
Grade 12 -
High school Sand du Plessis
01.2004
Skills
- Packing boxes
- Pallet jack operation
- Physical stamina
- Order picking
- Dock safety
- Product sorting
Certification
2010, South Bakels Most Valued Employee
Licensesandcompetencies
- Open driver’s license
- Competent in the use of Microsoft applications
- Fluent in written and spoken English and Afrikaans
Attributes
- Resilient
- Punctual
- Team player
- Take directions well
- Good communication
- Good interpersonal skills
- Good conflict resolution skills
- Committed to improving my own life and the life of others
- Respectful particularly of others' values and experience
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Interests
- Camping
- Hiking
- Swimming
Timeline
Nightfill Packer
Woolworths Holmview Central
01.2022 - Current
Online Shopping Supervisor, Picker
Woolworths Coburns Central
01.2018 - 12.2022
Administration Clerk
South Bakels Pty Ltd
01.2007 - 12.2014
Beauty Therapist
Utopia Health & Wellness Spa
01.2006 - 12.2007
CBP Customer Service, CBP Business Communication, CBP Business Etiquette -
CTU Training Solutions
Product Training -
Gatineau
National Certificate N2 - Cosmetology
Motheo FET College
Product Training - different types of skin
Avroy Shlain
Salon Training -
Sh’zen
Grade 12 -
High school Sand du Plessis
2010, South Bakels Most Valued Employee
Non-Surgical Facelift, Herbal Wraps, Sinus Drainage, Slimming Treatments, Ear Candling -
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