COLLEEN KARAITIANA

MultiLink provides community services to diverse communities. MultiLink focuses on migrant, culturally and linguistically diverse communities which settlement of new people into the community, comprehensive language support, help for aged and disability sectors, support for children, young people and families, and social engagement programs focusing on healthy lifestyles.

• General Administration: First point of contact for the Aged & Disability Services team, Customer Service, Creation of consumer files, Preparation of documents for archiving, Maintaining staff registers, Assistance in creating new policies, procedures & processes, Minutes of meeting, Creation of new forms and registers as required, Creation and distribution of quarterly newsletter, Preparation of mail outs, Provide administrative support to the ADS team, Delegation of general tasks to support staff, DocuSign setup and template creation, Purchase of stationery and PPE, credit card reconciliation.
• NDIS & Community Care Coordinator: Provide support and assistance to consumers and recipients, Provide required reports to the Management Team, Liaise with internal and external stakeholders, Oversee community programs i.e. Queensland Community Support Scheme (QCSS) and Community Transport and Facilitator
• Financial Responsibilities: Purchase of stationery and PPE, Credit card reconciliation.

• Blue Care is an agency of UnitingCare Queensland, the health and community arm of the Uniting Church in Queensland, Australia. Blue Care is one of Queensland's largest and most trusted providers of in-home care, residential aged care, disability services and retirement living.
• Duties and Responsibilities: Team Management, Manage the Brisbane Southside Hub administration team (13 staff) across 4 centres, Travel between 3 x sites within the hub on a weekly and regular basis, Manage leave calendar and approvals for the administration team, Prepare and lead administration meetings across the hub, Prepare and lead regular Employee Engagement Team meetings, Rostering and maintaining the day to day administration roster, Conduct annual Performance Development Reviews, Overview of administration workload, Booking and training casual staff when required, Conduct and maintain staff training, Creating & updating administration processes, Kronos (payroll system) – manage schedules and exceptions for the administration team, Kronos (payroll system) – register new staff on the finger scan clock, Manage leave approvals for Southside Community.
• Procura (Client Management System): Review of DVA claims prior to submission, HCP client discharging, DVA client discharging, Ensure quarterly MDS/DEX reporting is completed, Locate and provide procura reports based on information requested
• Financial Responsibilities: Procurement card purchases and reconciliation i.e., resident supplies, postage, misc, etc. Purchase of corporate stationery and marketing material, Basware (invoice portal) – processing invoices for approval
• General Senior Administration Tasks: Liaise and provide general admin support/advice to all departments, Attendance and recording minutes of Senior Leadership Team meetings, Attend quarterly SABA (in house online training) meetings, Complete employment variation changes and process termination paperwork, Communication of updates to staff, Lodge IT Requests as required for self and individual team members, Attend and participate in Senior Administration Officer meetings, Assistance to Brisbane Southside Hub Senior Leadership Team, Manage CMS Primary Nurse changes and distribute information accordingly,