Mackenzie Muir

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Corresponded with clients through email, telephone, or postal mail.

• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Trained newly hired employees on routine tasks and customer service.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Processed orders on POS system and accepted cash and charge payments.
• Promptly resolved customer complaints, escalating major issues to supervisor.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

• Assisted children with homework assignments and special projects across different subjects.
• Prepared healthy, age-appropriate snacks and meals
• Cared for children, whilst parents worked all day, ensured they were entertained, had rest periods, bathed and changed nappies.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; weekdays, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.

Assisted in Meal Preparations

Assisted with Recreational activities.

Personal Grooming of Residence.

Assisted taking Residences for walks.

Made beds.

Gained knowledge of the duties of a Carer.

Spent time with Residences chatting, handing meals out and making beverages.

• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Kept server areas clean and stocked to increase efficiency while working tables.