Experienced and results orientated senior executive adept at forming a collaborative and empowering work culture. A highly motivated professional equipped with natural leadership talents and proven business acumen. Specializes in effectively running and continuously optimizing large scale Victorian based operations. Proven talents in building strategic partnerships with stakeholders and driving necessary change.
Overview
29
29
years of professional experience
Work History
retail Operations Manager
Lifeline
01.2023
Promoted a social enterprise retail model providing commercial revenue to support frontline mental health services in Victoria
Leveraged data and analytics to make informed decisions and drive business improvements
Developed and executed annual budgets allowing VIC retail to support life-saving services
Delivered strategies for selling and procuring products allowing the Lifeline retail network to expand throughout Victoria
Cultivated a positive rapport with direct reports, employees and volunteers to boost morale and promote retention.
Chief Executive Officer
GFRC
01.2015 - 01.2022
Established & officially launched Regional Victoria's first Emergency Food Distribution facility
(May 2021) Large scale multisite exposure, overseeing the provision of emergency food to 52,000 individuals and 60 regional food relief agencies
Built productive relationships with industry partners to support strategic business objectives within a large- scale multisite operation
Developed key operational initiatives to drive and maintain substantial growth within the welfare sector
Maintained effective staff and resource utilization rates to balance financial and operational obligations
Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry innovation
Coached and guided team members to improve effectiveness and policy enforcement, resulting in improved job satisfaction
Drove implementation of new market expansion to propel business forward and adapt to market changes
Prepared organization for forecasted demand levels through effective operational planning.
Senior Auditor
Peppers Resorts - Handbury Group
01.2007 - 01.2015
Trained new employees on accounting principles and company procedures
Developed and implemented promotional strategies to increase occupancy
Initiated comprehensive account assessments to check viability, stability, and profitability of business operations
Analyzed and evaluated business data to identify opportunities for improvement
Prepared working papers, reports and supporting documentation for audit findings.
ASM - Store Manager
Woolworths, BI LO, Supa IGA
01.1993 - 01.2007
Leading and coaching a team of 600+ team members in all aspects of supermarket retail operations
Developing team members skills in people management, rostering, visual merchandising, understanding, and delivering commercial results, regulatory compliance, people, and product safety
Built relationships both internally and externally with suppliers, contractors, union delegates and government bodies to ensure the safe and legal operation of the business
Developed effective business strategies to capitalize on emerging market trends
Consistently achieved business targets in sales, profit and loss
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.