COLLIN CESAR BANTILAN
Mickleham
Summary
Self-motivated and proficient worker bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements. A dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Ambitious, career-focused job seeker, anxious to obtain an entry-level as a team member to help launch career while achieving company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Vigilant for safety and familiar with operations and maintenance. Skilled at efficiently moving materials across areas to help teams meet demanding objectives. Conversational listening abilities paired with 3 years of experience.
Overview
20
20
years of professional experience
Work History
Warehouse Storeperson
Staff Australia (Note Printing Australia)
10.2023 - Current
- Enhanced warehouse efficiency by implementing and maintaining optimal organization systems.
- Transferring stocks accordingly by using EPICOR system.
- Reduced order processing times with diligent inventory.
- Receiving raw materials for notes and consumables.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Coordinates with supervisor and procurement team.
- Safely unloading and loading stocks.
Warehouse Storeperson/Certified Forklift Operator
Megabolts Australia
02.2023 - Current
- Preparing and assembling parts,bolts,and steel plates for dispatch etc.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Packed items into appropriate containers for shipment.
Resident Services Coordinator
Victoria Quarantine Hub
03.2022 - 02.2023
- Supervision in infection protective control.
- Coordinates with work data and sensitive data such as monitoring security access in the facility.
- Coordinating all departments in VQH.
- Input data of in house resident manifest and use of delegate application for meal ordering.
- Worked with senior case managers to coordinate team development activities and trainings.
- Worked flexible hours across night, weekend and holiday shifts.
- Prepared variety of different communications, reports and documents.
High Reach Forklift Operator
Playcorp Warehousing (Silk Group)
05.2021 - 03.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Changed out forklift batteries and connected batteries to battery charger.
- Organizing goods in the pallet
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Using barcode inventory and replenishing stocks.
Storeperson/Forklift Operator
Dorsogna Limited
02.2021 - 05.2021
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability/Loading in cool room area.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Assistant Front Office Manager
Sails In The Desert Hotel (Pullman)
03.2019 - 02.2021
- Implemented new training programs for administrative personnel on office operations and latest technologies.
- Completed monthly and quarterly audit reports for senior management.
- Served as floating manager-on-duty, MOD, to cover shift shortage.
- Enhanced revenue and gross profits by eliminating waste and maximizing customer satisfaction.
- Supervised payroll corrections for accuracy and duplications.
Border Unit Control Authorising Officer (Casual)
Department Of Health NT
12.2020 - 07.2021
- Protected individual confidentiality as prescribed by local, state and federal mandates.
- Disinfected tools, equipment and surfaces between patients.
- Completed necessary reports and documentation on time and to specifications.
- Donned and removed personal protective equipment (PPE) per company protocols.
- COVID-19 screeners for arrivals and departures.
Driver/Tour Guide (Casual)
AAT Kings Tours
05.2014 - 07.2021
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Checked in with dispatch service and updated with current location.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Front Office Senior Duty Manager
Outback Pioneer Hotel And Lodges, Ayers Rock Resort
09.2018 - 03.2019
- ILCT Increased customer satisfaction by resolving a complaint or issues.
- Oversee the daily operations for hotel and lodges.
- Assist to lead,train,motivate the team Managerial decision making.
- Developed strategic plans for daily task to boost revenue.
- Interpreted management directives to define and document administrative staff processes.
- Guest relation correspondence.
Purchasing Officer
Ayers Rock Resort – ILCT, Desert Gardens Hotel, Ayers Rock Resort
06.2017 - 09.2018
- ILCT Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency Accounts payable/process invoice.
- Receiving hotel stocks and distributing in the designated outlets.
- Liaised with store manager to set up visually appealing layout for store merchandise.
- Conducted inventory analysis to determine optimal stock levels.
- Checking quality control on received goods.
- Forklift use on truck day.
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships and negotiated prices.
Front Office Night Manager
Sails In The Desert Hotel /Pullman
01.2016 - 06.2017
- Created nightly shift task lists to assign duties to each employee.
- Finalizing city ledgers and guest's accounts.
- Organized shift meetings to communicate and resolve issues for night operations.
- Oversee night audit duties.
Front Office Night Auditor
Sails In The Desert Hotel Ayers Rock Resort
07.2012 - 01.2016
- Sails in the Desert Hotel – ILCT Encouraged and mentored employees to boost performance and remove process inefficiencies.
- Manager on Duty and responsible for all hotel operations during overnight shifts hours.
- Night Audit and hotel safety/security.
- Maintained excellent attendance record, consistently arriving to work on time.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Freight Handlers/Forklift Operator
Voyages Freight Services
02.2009 - 06.2012
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloading hotel stocks from Toll distribution to hotel loading dock.
- Receiving and organising Toll procurement.
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Front Office Guest Service Agent
Kingfisher Bay Resort
09.2008 - 01.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Receptionist
- Carried out day-day-day duties accurately and efficiently.
- Assisting for kayak rentals,snorkeling gears and involve any sales in the jetty hut.
Cutter, Driller, Forklift Driver and Sales
All Steel manufacturing
11.2007 - 03.2008
- Operated cutting machine according to all safety protocols.
- Assisted with shipping and receiving to maintain efficient flow of materials and finished goods.
- Assisting for sales and order.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Safely operated lift beams, swivel-hooks, hoists and forklifts.
Customs Junior Wharfinger Officer
Bureau of Customs
01.2005 - 09.2007
- Bureau of Customs – Philippines Customs Wharfinger Examiner for import Cargoes Duties : Inspection for Container Vans, Assisting Inspection for parcels.
- Counter Releasing For bill of lading and taxes.
- Commission on Audit.
- Resolved cargo problems, improved operations and provided exceptional client support.
Farm Technician and Sales
Excellence Livestock And Poultry Supply
02.2004 - 02.2005
- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Administered feed supplements to poultry and other livestock.
- Worked with farmers to introduce more modern mechanical milking equipment for optimized productivity.
- Monitored inventories of animal feed, and farm tools to maintain smooth farm operations.
Education
Professional development completed in Certificate 4 - Hospitality And Management
Charles Darwin University
No Degree - Military Police (2 Yrs Traineeship)
Naval Reserve Cadet
Maritime And Naval Services (Negros Oriental)06.1999
Bachelor of Science - Customs Administration
Negros Maritime College
03.1999
High School Diploma - undefined
St. Ann Academy And St. John High School
1995
Skills
- Driver in coach line and trucks
- Expertise in customer service
- Intermediate level in EPICOR
- Computer literacy- such as Microsoft excel,365,Word,POS system,OPERA,AX,Microsoft suite, Micros fidelio,Materials control inventory etc
- First aid with CPR certificate
- Has obtain working with children permit
Referees:
Greg Gatto
Team Lead Storesperson
Note Printing Australia
0428 215 050
Daniela Kloker
Lecturer/TAFE coach and logistics
daniela.kloker@gmail.com
0468 654 257
Grant Hannah
Front Office Manager
Grara34@hotmail.com
Hotel Ibis Perth
0438 897 805
Timeline
Warehouse Storeperson
Staff Australia (Note Printing Australia)
10.2023 - Current
Warehouse Storeperson/Certified Forklift Operator
Megabolts Australia
02.2023 - Current
Resident Services Coordinator
Victoria Quarantine Hub
03.2022 - 02.2023
High Reach Forklift Operator
Playcorp Warehousing (Silk Group)
05.2021 - 03.2022
Storeperson/Forklift Operator
Dorsogna Limited
02.2021 - 05.2021
Border Unit Control Authorising Officer (Casual)
Department Of Health NT
12.2020 - 07.2021
Assistant Front Office Manager
Sails In The Desert Hotel (Pullman)
03.2019 - 02.2021
Front Office Senior Duty Manager
Outback Pioneer Hotel And Lodges, Ayers Rock Resort
09.2018 - 03.2019
Purchasing Officer
Ayers Rock Resort – ILCT, Desert Gardens Hotel, Ayers Rock Resort
06.2017 - 09.2018
Front Office Night Manager
Sails In The Desert Hotel /Pullman
01.2016 - 06.2017
Driver/Tour Guide (Casual)
AAT Kings Tours
05.2014 - 07.2021
Front Office Night Auditor
Sails In The Desert Hotel Ayers Rock Resort
07.2012 - 01.2016
Freight Handlers/Forklift Operator
Voyages Freight Services
02.2009 - 06.2012
Front Office Guest Service Agent
Kingfisher Bay Resort
09.2008 - 01.2009
Cutter, Driller, Forklift Driver and Sales
All Steel manufacturing
11.2007 - 03.2008
Customs Junior Wharfinger Officer
Bureau of Customs
01.2005 - 09.2007
Farm Technician and Sales
Excellence Livestock And Poultry Supply
02.2004 - 02.2005
Professional development completed in Certificate 4 - Hospitality And Management
Charles Darwin University
No Degree - Military Police (2 Yrs Traineeship)
Naval Reserve Cadet
Bachelor of Science - Customs Administration
Negros Maritime College
High School Diploma - undefined
St. Ann Academy And St. John High School
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