Con Maravelias
Westmeadows,Victoria
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
National Security Solutions Pty Ltd
10.2016 - Current
- Identifying customer and employee theft, identifying shoplifters and signs of dishonesty.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Reporting directly to the State Manager & Operations Manager
- Following Company Standard Operating Procedures
- Liaising with Local Authorities
- Presenting evidence in Magistrates Court
- Statement writing
- Developing and implementing strategies within the Loss Prevention team
- Assisting with internal & external investigations
- Apprehending shop stealing offenders
- CCTV System Operation.
Security Supervisor
Securecorp
Chadstone Shopping Centre, Victoria
12.2021 - 05.2023
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Provided security team leadership and contributed to on-call duties.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Led security team and contributed to on-call shifts.
- Monitored security operations to ensure compliance with established procedures and standards.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
Buys & Loans Manager
Cash Converters
10.2019 - 12.2021
- Responsible for the Management of 6 staff & daily operation of a corporate store
- Reporting directly to the State Regional & Operations Manager
- Recruiting / Mentoring Team Members on a regular basis to improve development
- Monitoring & meeting monthly KPI’s and Sales Budgets
- Managing team performance by setting and reviewing individual KPI’s
- Developing and implementing sales & customer service strategies within my team
- Identifying new business opportunities
- OHS auditing
- Enforced customer service standards and resolved customer problems to uphold quality service.
National Field Sales Manager
Award Brands
08.2012 - 09.2019
- Day to day management of 18 sales representatives & merchandisers nationally
- Reporting directly to the Managing Director
- Monitoring & meeting monthly customer KPI’s and sales budgets
- Managing team performance by setting and monitoring KPI’s
- Managing vendor in store execution for key accounts such as Bunnings, Mitre10 & Masters
- Actively chase new business opportunities & Managing supply chain outcomes
- Developing and implementing strategic sales call procedures
- Providing leadership and strategic sales direction
- Utilizing Business Relationships & industry experience to identify new sales opportunities
- Co-ordinating customer projects such as new store set ups/ relays
- Managing the Sales expenditure budget
- Recruit, train, and mentor Sales Representatives / Merchandisers
- Understanding of the latest industry trends and product opportunities
- Resolving customer conflict issues.
Education
High School Diploma -
Essendon Technical School
Essendon, VICSkills
- Traffic Control using slow-stop bats
- Implement Traffic Management Plans
- Prepared to work safely in the Construction Industry
- First Aid Training
- Evidence Collection
- Investigations
- CCTV Monitoring
- Incident Reporting
- Interviewing Techniques
- Crime Prevention
- Law Enforcement Collaboration
- Theft Detection
- Asset Protection
- Surveillance Techniques
- Security Systems
Demonstrative Skills
- Extensive security industry experience
- Proven Sales & Customer service experience
- Senior Leadership experience within the manufacturing/wholesale industry
- Skills to manage and meet challenging targets/KPIs
- People management style that encourages team effectiveness and inspires individuals to perform at their best
- Excellent negotiation skills
- High level time management, planning and organizational skills
- Ability to build excellent rapport with clients and key stakeholders
- Work well under pressure
- Lateral thinking and problem solving
Objectives
I have ambition, drive, and a will to succeed at everything I do. I have hunger for personal growth & development. I Challenge myself by setting personal and professional goals. I give 100 percent to the task at hand and strive to always do my best., I would like the opportunity to work for a collaborative organization that offers me a constructive workplace to utilize my skill set in Security, Sales, Customer relationship management & leadership within an industry.
Personal Characteristics
Very sociable – enjoy the outdoors, entertaining guests, Travelling, Food, Fishing, AFL, World Football. Can Speak, read, and write Greek fluently
References
Available upon request
Affiliations
- Camping
- Fishing
- AFL
- World Football
- Travel
- Fitness
Certification
- RIIWHS205E Control traffic with stop-slow bat
- RIIWHS302E Implement traffic management plans
- CPCCWHS 1001 Prepare to work safely in the construction industry
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide first aid
- Certificate II In Security Operations (CPP20212)
- Certificate III In Security Operations (CPP30411)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Supervisor
Securecorp
12.2021 - 05.2023
Buys & Loans Manager
Cash Converters
10.2019 - 12.2021
Loss Prevention Officer
National Security Solutions Pty Ltd
10.2016 - Current
National Field Sales Manager
Award Brands
08.2012 - 09.2019
High School Diploma -
Essendon Technical School
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