Conah Johnson
Busselton,WA
Summary
Hello, my name is Conah, I became a mother when I was 17 years old, I’m now 27 with 3 beautiful children aged 8, 4 & 3.
I'm a solid team player with upbeat, positive attitude and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Skechers
Busselton, WA
06.2023 - Current
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Handled credit and debit card payment processing to complete purchasing experience.
Catering Assistant
Uncle Sam's Smoke Shack
Busselton, WA
10.2016 - Current
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Prepared dishes for catering events or during high-volume shifts.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Took orders, prepared foods and processed payments.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Re-stocked, organized and arranged service and food stations.
- Added garnishes and other finishing touches to improve plating presentation.
- Set up and cleaned up food preparation and service stations before and after catered events.
- Interacted with guests to obtain feedback on product quality and service levels.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Wiped down surfaces and cleaned plates, utensils and trays to sanitize catering space after events.
Banking Consultant
Bankwest
Busselton, WA
10.2023 - 10.2024
- Reconciled cash and checks against computer records at end of shift.
- Completed daily cash balancing and operated ATMs.
- Monitored daily transactions and ensured compliance with applicable laws and regulations pertaining to banking activities.
- Helped customers understand and use mobile applications and online banking.
- Assisted customers by answering banking questions and recommending solutions.
- Researched and resolved open items and deposit issues.
- Resolved customer inquiries and complaints, ensuring satisfaction and compliance with banking regulations.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
Factory Production Worker
Margaret River Muesli Company
Vasse, WA
03.2023 - 06.2023
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Sorted and packaged products to prepare for processing or shipment.
- Documented actions by completing production and quality forms.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Moved items between machines, conveyors and transport equipment to meet production needs.
Sales Consultant
Telstra
Busselton, WA
07.2021 - 02.2022
- Worked with fellow sales team members to achieve group targets.
- Listened to customers to understand needs and refer to optimal services.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Handled credit and debit card payment processing to complete purchasing experience.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Adhered to company initiatives and achieved established goals.
Kitchen Hand
Cape Care
Busselton, WA
02.2013 - 08.2013
- Maintained order and cleanliness of work areas to conform with health codes.
- Cleaned utensils, dishes and glasses.
- Cleared, cleaned and reset tables.
- Vacuum and mop floors.
Waitress
Jade Cafe
Busselton, WA
06.2011 - 10.2011
- Served plated dinners, buffet-style dinners.
- Greeted customers, answered questions and recommended specials.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Completed closing duties by emptying trash, cleaning floors and polishing silverware.
Education
Certificate II - General Education
South West Institute Of Technology
Busselton, WA12.2014
Year 8 - Year 10 -
Busselton Senior High School
Busselton, WA04.2013
Skills
- Team contribution
- Working collaboratively
- Problem resolution
- Basic math
- Customer Service
- Money Management
- Catering
- Multitasking
- Food assembly
- Sanitation skills
- Team Collaboration and Leadership
- Verbal and Written Communication
- Computer Skills
- Consultative Sales
- Web Technologies and Services
- Sales Closing
- Product and Service Knowledge
- Sales Forecasting
Timeline
Banking Consultant
Bankwest
10.2023 - 10.2024
Sales Consultant
Skechers
06.2023 - Current
Factory Production Worker
Margaret River Muesli Company
03.2023 - 06.2023
Sales Consultant
Telstra
07.2021 - 02.2022
Catering Assistant
Uncle Sam's Smoke Shack
10.2016 - Current
Kitchen Hand
Cape Care
02.2013 - 08.2013
Waitress
Jade Cafe
06.2011 - 10.2011
Certificate II - General Education
South West Institute Of Technology
Year 8 - Year 10 -
Busselton Senior High School
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