CONAINE NANDOLIA
SALES CONSULTANT
Melbourne,VIC
Summary
Dedicated and adaptable professional with a diverse background in customer service, sales, security operations, and engineering. Seeking a role in the immigration sector. Adept at handling client interactions, providing exceptional service, and ensuring compliance with regulations. Extensive experience in security procedures and risk assessment, contributing to safe and organized environments. Utilizing strong problem-solving abilities, attention to detail, and excellent communication skills to assist clients in navigating immigration processes. Excited to leverage multi-industry expertise to support immigration services and enhance client experiences.
Overview
8
8
years of professional experience
34
34
years of post-secondary education
5
5
Certifications
5
5
Languages
Work History
Retail Sales Consultant
Telstra Retail
10.2024 - Current
- Analyzed sales data to optimize strategies for reaching target demographics more effectively.
- Exemplified teamwork by collaborating effectively with colleagues, sharing knowledge and expertise to improve overall performance within the organization.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
SECURITY SUPERVISOR
NPB
07.2019 - 08.2024
- Supervised a team of Security Officers in their daily duties
- Monitored and maintained security systems, including alarms, CCTV cameras, access control systems and other related equipment
- Maintained accurate records of all security-related incidents and activities
- Identified and reported security threats, unsafe conditions or hazards, and other emergency situations
ADMINISTRATIVE ASSISTANT
SSH
08.2020 - 04.2024
- Submitted documentation for weekly payroll, managed schedules and enforced policies
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
CUSTOMER SERVICE REPRESENTATIVE
BP Connect
04.2018 - 03.2021
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Verified accuracy of invoices related to deliveries from vendors
- Maintained records of fuel tank levels and monitored sales to ensure proper inventory management
- Followed established guidelines for safe storage of flammable liquids on site
- Assisted in training new employees on store procedures
CUSTOMER SERVICE REPRESENTATIVE
Myer Carousel
09.2018 - 01.2019
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Remained open to feedback from supervisor and peers to build and improve skills set
- Created and implemented detailed organization system for stock area to facilitate accurate and efficient management of inventory control
CUSTOMER SERVICE REPRESENTATIVE
Caltex Star Mart
03.2017 - 03.2018
- Responded quickly to discrepancies between physical stock levels and system generated reports
- Analyzed historical usage trends to develop effective strategies for managing current inventories
- Committed to delivering excellent customer service while working in a fast-paced environment
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Participated in ongoing training to enhance own job skills and knowledge
Education
Master of Science - Petroleum Engineering
Curtin University
Perth, WA 04.2001 - 08.2020
Bachelor of Engineering - Chemical Engineering
University of Pune
04.2001 - 07.2016
Skills
Conflict resolution
Certification
Manual Car License
Technical Skills
CRM (Salesforce)
Gallagher Security Management
Database Management (SQL, Access, SharePoint)
Visa Entitlement Verification
Jarvis
Power BI
Timeline
Retail Sales Consultant
Telstra Retail
10.2024 - Current
ADMINISTRATIVE ASSISTANT
SSH
08.2020 - 04.2024
SECURITY SUPERVISOR
NPB
07.2019 - 08.2024
CUSTOMER SERVICE REPRESENTATIVE
Myer Carousel
09.2018 - 01.2019
CUSTOMER SERVICE REPRESENTATIVE
BP Connect
04.2018 - 03.2021
CUSTOMER SERVICE REPRESENTATIVE
Caltex Star Mart
03.2017 - 03.2018
Master of Science - Petroleum Engineering
Curtin University
04.2001 - 08.2020
Bachelor of Engineering - Chemical Engineering
University of Pune
04.2001 - 07.2016
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