Concetta Mayol
Larapinta,NT
Summary
Dynamic Shift Supervisor at Hungry Jack's with a proven track record in cash handling and employee training. Enhanced customer satisfaction through personalized service and effective complaint resolution. Demonstrated strong multitasking abilities and adaptability in fast-paced environments, ensuring operational efficiency and a positive workplace culture.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Hungry Jack's
09.2020 - 03.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Warehouse Worker
Strandbags
08.2024 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 25kgs.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
St Clair Public High
Sydney, NSW09-2023
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Flexible and adaptable
- Multitasking abilities
- Positive attitude
Timeline
Warehouse Worker
Strandbags
08.2024 - 01.2025
Shift Supervisor
Hungry Jack's
09.2020 - 03.2025
High School Diploma -
St Clair Public High
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