Summary
Overview
Work History
Education
Skills
Timeline
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Concetta Mayol

Larapinta,NT

Summary

Dynamic Shift Supervisor at Hungry Jack's with a proven track record in cash handling and employee training. Enhanced customer satisfaction through personalized service and effective complaint resolution. Demonstrated strong multitasking abilities and adaptability in fast-paced environments, ensuring operational efficiency and a positive workplace culture.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Hungry Jack's
09.2020 - 03.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Warehouse Worker

Strandbags
08.2024 - 01.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 25kgs.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

High School Diploma -

St Clair Public High
Sydney, NSW
09-2023

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Flexible and adaptable
  • Multitasking abilities
  • Positive attitude

Timeline

Warehouse Worker

Strandbags
08.2024 - 01.2025

Shift Supervisor

Hungry Jack's
09.2020 - 03.2025

High School Diploma -

St Clair Public High
Concetta Mayol