Cong Bao Khanh Nguyen
Delaneys Creek,Queensland
Summary
Dynamic Nail Technician with a proven track record at Yhe Nail Boutique, excelling in customer service and nail art techniques. Recognized for building strong client relationships and enhancing loyalty through exceptional care. Skilled in time management and delivering customized nail extensions, consistently achieving high client satisfaction.
Overview
1
1
year of professional experience
Work History
Nail Technician
Yhe Nail Boutique
Kippa-Ring, QLD
08.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Education
Certificate 111 in Individual Support (Ageing)
Aspire To Succeed
Caboolture, QLD05.2025
Student - Economics
HCMC University of Economics And Finance (UEF), VietNam
141-145, Đ. Điện Biên Phủ, Phường 2, Bình Thạnh, H08.2023
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
Timeline
Nail Technician
Yhe Nail Boutique
08.2024 - Current
Certificate 111 in Individual Support (Ageing)
Aspire To Succeed
Student - Economics
HCMC University of Economics And Finance (UEF), VietNam