Cong Sy Vuong
Sydney,NSW
Summary
Experienced hotel room attendant and barista with expertise in cleanliness and exceptional customer service. Proficient in room cleaning and coffee making, with keen attention to detail. Demonstrated efficiency in independent and team tasks. Dependable, reliable, and constantly seeking to expand knowledge and skills.
Overview
4
4
years of professional experience
Work History
Room Attendant
Wow Hostel
Hualien City, Taiwan
12.2023 - 11.2024
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Order Taker
Belmont Fish and Chips
Belmont, New Castle
04.2023 - 10.2023
- Welcomed customers and provided quick and attentive service.
- Accurately performed cash register operations to process and receive payments and issue change.
Room Attendant
NAM CUONG HOTEL
Hai Duong City, Viet Nam
10.2020 - 04.2021
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
Barista
NHAN CAFE
Chi Linh city, Hai Duong, Viet Nam
06.2020 - 09.2020
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Certificate III In Advanced English - English Language
TAFE NSW
NSW03.2023
HIGH SCHOOL DIPLOMA -
Ben Tam High School
Chi Linh City06.2019
Skills
- Cleaning
- Making coffee
- Attention to detail
- Time management
- Teamwork
- Dependability
- Reliability
- Willingness to learn
- Growth mindset
Timeline
Room Attendant
Wow Hostel
12.2023 - 11.2024
Order Taker
Belmont Fish and Chips
04.2023 - 10.2023
Room Attendant
NAM CUONG HOTEL
10.2020 - 04.2021
Barista
NHAN CAFE
06.2020 - 09.2020
Certificate III In Advanced English - English Language
TAFE NSW
HIGH SCHOOL DIPLOMA -
Ben Tam High School