Trainee Car Sales Consultant – Albion Park Mitsubishi, Oct 2023 - Mar 2024
Achievements:
- Youngest Salesman to be offered commission payment structure
- Youngest salesman to achieve monthly highest gross profit in sales
- Youngest salesman to achieve monthly highest gross profit in aftermarket sales
Key Responsibilities:
- Participate in sales and product training sessions to learn about car models and sales techniques
- Provide excellent customer service by addressing inquiries, guiding customers through the purchasing process, and following up post-sale
- Coordinate vehicle deliveries, scheduling and communicating delivery logistics to customers
- Greet customers warmly, assist them with their needs, and create a welcoming environment
- Conduct pre-delivery inspections to ensure vehicle quality and address any issues
- Maintain inventory levels, organise vehicles on the lot, and update inventory records
Delivery Expert – Dominos, June 2023 to October 2023
Key Responsibilities:
- Timely and accurate deliveries by safely transporting customer orders to designated locations, adhering to assigned routes, traffic rules and safety regulations
- Provided exceptional customer service by warmly welcoming customers, addressing their inquiries with a positive demeanour, and ensuring their satisfaction
- Proficiently handled various payment methods, including cash, credit cards, and online transactions, with accuracy and reliability
- Supported efficient store operations by assisting team members during downtime, including answering phones, preparing pizzas, and upholding cleanliness standards within the store environment
Retail Assistant – FoodWorks, November 2020 to May 2021
Key Responsibilities:
- Delivered exceptional customer service by warmly greeting and assisting shoppers, addressing inquiries, and providing detailed product information to enhance their shopping experience. Proactively resolved any issues to ensure customer satisfaction
- Implemented effective merchandising strategies that boosted sales and enhanced the overall shopping environment
- Demonstrated proficiency in stocking and merchandising by efficiently unloading, inspecting, and organising incoming grocery shipments.
- Maintained optimal product displays by restocking shelves, accurately pricing items, and routinely checking expiry dates
- Upheld store maintenance standards by diligently cleaning and organising the premises, including sweeping, mopping, and maintaining cleanliness in checkout areas and aisles
- Ensured the availability and proper condition of shopping carts, baskets, and products for customer use, contributing to a positive shopping atmosphere
(References provided upon request)