Connie Caccamo
Geelong West
Summary
I am passionate about providing exceptional service and support to any organization. My ability to build relationships with clients and colleagues is enhanced by my engaging interpersonal style and willingness to take the extra steps necessary to provide the very best in service delivery. Being innovative I think outside the box, and I bring a positive and proactive attitude to any situation. I am eager to continue to learn, grow and further my career, and I look forward to joining a new organization where I will add value to the team.
Overview
38
38
years of professional experience
Work History
WWOW Support Officer (Temp)
Worksafe
08.2024 - 02.2025
- Proactively manage the priorities of the project team by monitoring key activities, action items, preparing drafts of reports, presentations, correspondence, various inboxes, e-mails, financial requirements and data entry.
- Draft work practice documents in relation to HS&W, capabilities and technology in order to support the Way of Working strategy and office re-entry activities as well as maintaining organisational policies.
- Support WorkSmart Desk booking enquiries.
- Development of communication products to support employee to understand office re-entry or Ways of Working requirements, entries, routines and opportunities.
- Support the administration and implementation of technology, including acting as an administrator for specific software products, as required.
- Acting as a central point of contact for queries into the team, including providing direct advice to employees or other stakeholders, in relation to the Future Way of Working strategy and office reentry activities as well as maintaining organisational policies.
- Adhere to all WorkSafe’s policies and procedures and any legislative requirements relevant to this position.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
- Created, prepared, and delivered reports to various departments.
- Provided remote assistance to customers using screen sharing tools, ensuring efficient issue resolution.
Community Co-ordinator/EA (Temp)
Transport & Accident Commission
07.2023 - 06.2024
- Provide confidential executive administrative services to the Senior Manager, Marketing and Partnerships..
- Monitoring email when necessary and responding where appropriate.
- Efficient preparation of documentation, reports, agendas, memos and presentations using a range of Microsoft applications.
- Manage the Senior Manger’s diary (Outlook), scheduling and coordinating appointments and meetings, prioritising time and promptly advising of any changes/additions.
- Develop and maintain strong internal stakeholder relationships on a team, divisional and branch level through forums, meetings and well as informally.
- Organizing and scheduling meetings with multiple stakeholders, including working with personal assistants to confirm availability of attendees.
- Organization of Branch meetings, including invitation set up, agenda setting, booking room etc.
- Arrange and co-ordinate meetings and functions, including people, catering, venue and equipment.
- Coordinate bookings for travel and accommodation.
- Project Management of CALD to website.
- Processing invoices for payment.
- Budget monitoring for Marketing and Media branch and Partnership Community & Communications and updating spreadsheets.
- Preparation of Accrual ledger.
- Creating Work Orders and raising purchase orders in D365.
- Creating PDR Register & updating leave calendars.
- Completing all TAC Learning Resources through Navigate.
- Updating Organization charts and email groups for the Community Division.
- Good working knowledge of using InTAC and the links to share information with within the business.
Research Program Officer (Temp)
Transport Accident Commission
09.2022 - 06.2023
- Undertake research program administration and coordination activities for the TAC’s health, disability, and compensation research program.
- Monitoring and reporting on the research program.
- Developing and maintaining the accurate research program lists, reports, and files.
- Undertaking research program quality assurance and compliance activities.
- Assisting with identifying and managing risks in line with the research governance charter.
- Coordinating and administering research grants programs using the “Smarty Grants” grant management system.
- Tracking of the overall research budget.
- Managing the research inbox and calendar.
- Supporting research panel and contract management.
- Preparing invoices for processing.
- Develop and maintain strong internal stakeholder relationships on a team, divisional and branch level through forums, meetings and well as informally.
- Support the scheduling and delivery of internal research governance and project steering committees, data registry meetings, team meetings and research communication forums.
- Organizing and scheduling meetings with multiple stakeholders, including working with personal assistants to confirm availability of attendees.
- Creating agendas, tracking attendance, minute taking and documenting completion of actions.
- Completing miscellaneous tasks as necessary (e.g. organising catering, booking off-site venues).
- Good understanding of using records, information system and library tool called InfoLink.
- Good working knowledge of using InTAC and the links to share information with within the business.
Executive Assistant
The Security Collective
03.2022 - 10.2022
- Organize meetings and manage databases.
- Book accommodation, flights and transport.
- Manage Director’s diary and email.
- Managed Director’s LinkedIn.
- Prepare employment contracts for contractors.
- Undertake all accounting tasks including accounts receivable and accounts payable, tax filing and payment, superannuation, journal entries, transferring of funds between accounts and payroll in Xero.
- Deal with correspondence, and queries.
- Prepare presentations, reports, and letters.
- Manage office budgets and expenditures and preparing forecasts.
- Coordinating with suppliers, clients, and staff.
- Use different software packages.
- Order stationery.
- Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
Organisation Manager
Project Thrive Australia
12.2019 - 02.2022
- Organize meetings and manage databases.
- Book accommodation and transport.
- Organize company conferences and events.
- Order promotional material and stationery.
- Deal with correspondence, and queries.
- Managed business LinkedIn.
- Prepare presentations, reports, and letters.
- Undertake all accounting tasks including accounts receivable and accounts payable, tax filing and payment, superannuation, journal entries, transferring of funds between accounts and payroll in Quickbooks.
- Manage office budgets and expenditures and preparing forecasts.
- Coordinating with suppliers, clients, and staff.
- Prepare employment contracts for contractors and staff.
- Use different software packages.
- Attend meetings/conferences with senior management.
- Performance review preparation.
- Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
SMSF Administration
West Carr & Harvey
04.2019 - 08.2019
Financial Advisor/Advisor Support Co-ordinator
Findex Geelong
11.2016 - 12.2018
Client Service Officer
Findex Geelong
04.2016 - 11.2016
Financial Advisor
Commonwealth Bank Financial Planning
02.2013 - 06.2014
Financial Advisor
Australian Unity
07.2010 - 09.2012
Para planner
Wheeler Financial Services
01.2006 - 06.2010
Florist
Bloom Infusion
11.2004 - 11.2005
Florist
Judy Chirnside Flowers
10.2002 - 11.2004
Conveyancing Clerk
John O'Kane Lawyers
11.2000 - 12.2002
Conveyancing Clerk
Peter Mann Pty
11.1997 - 04.1999
Conveyancing Clerk
Senia & Associates
01.1987 - 02.1997
Education
Diploma And Advanced Diploma of Financial Planning - Financial Planning
RG146 Training Australia
Melbourne, VIC09.2009
Certificate 11 Floristry -
The Gordon
Geelong, VIC05.2004
Real Estate Sub-Agents Certificate -
The Gordon
Geelong, VIC01-1991
High School Diploma -
Sacred Heart College
Geelong12.1986
Skills
- Personal presentation
- Communication
- Italian language
- Responsibility
- Trustworthiness
- Reliability
- Punctuality
- Team player
- Motivation
- Interaction
- Methodical
- Accuracy
- Attention to detail
- Confidential data handling
- Following instructions
- Meeting deadlines
- Willingness to learn
- Software proficiency
- Educational training
- Microsoft Office Suite
- Coin
- Xplan
- Visiplan
- CAS
- Class
- MYBO
- Advice OS
- Quickbooks
- Ayoa
- Google Suite
- Zoom
- PRODA
- Mailchimp
- Xero
- Smarty Grants
- D365
- Miro
Timeline
WWOW Support Officer (Temp)
Worksafe
08.2024 - 02.2025
Community Co-ordinator/EA (Temp)
Transport & Accident Commission
07.2023 - 06.2024
Research Program Officer (Temp)
Transport Accident Commission
09.2022 - 06.2023
Executive Assistant
The Security Collective
03.2022 - 10.2022
Organisation Manager
Project Thrive Australia
12.2019 - 02.2022
SMSF Administration
West Carr & Harvey
04.2019 - 08.2019
Financial Advisor/Advisor Support Co-ordinator
Findex Geelong
11.2016 - 12.2018
Client Service Officer
Findex Geelong
04.2016 - 11.2016
Financial Advisor
Commonwealth Bank Financial Planning
02.2013 - 06.2014
Financial Advisor
Australian Unity
07.2010 - 09.2012
Para planner
Wheeler Financial Services
01.2006 - 06.2010
Florist
Bloom Infusion
11.2004 - 11.2005
Florist
Judy Chirnside Flowers
10.2002 - 11.2004
Conveyancing Clerk
John O'Kane Lawyers
11.2000 - 12.2002
Conveyancing Clerk
Peter Mann Pty
11.1997 - 04.1999
Conveyancing Clerk
Senia & Associates
01.1987 - 02.1997
High School Diploma -
Sacred Heart College
Diploma And Advanced Diploma of Financial Planning - Financial Planning
RG146 Training Australia
Certificate 11 Floristry -
The Gordon
Real Estate Sub-Agents Certificate -
The Gordon
Similar Profiles
Ruth Donalda HamiltonRuth Donalda Hamilton
Programme Lead at WorkSafeProgramme Lead at WorkSafe
Esme B O U H A L B AEsme B O U H A L B A
Support Coordinator at WorksafeSupport Coordinator at Worksafe
Allison McCallumAllison McCallum
Provider Compliance Officer at WorkSafeProvider Compliance Officer at WorkSafe
Maddison CheeversMaddison Cheevers
Senior Data Manager - CAMM2 at Royal Australian NavySenior Data Manager - CAMM2 at Royal Australian Navy
Mark DaviesMark Davies
Chef at Great Ocean RoadChef at Great Ocean Road