Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Connie Demicoli

Diggers Rest,VIC

Summary

Professional with extensive experience in housing and crisis management, specializing in Victorian Housing register applications and VCAT assistance. Demonstrates strong analytical skills and a methodical approach to problem-solving. Proven track record of delivering timely and precise results for complex cases involving incarcerated clients.

Overview

9
9
years of professional experience

Work History

Initial Assessor and Planner (Barwon Prisons)

The Salvation Army
Sunshine - Melbourne , Vic
04.2022 - Current
  • Evaluated incarcerated clients' needs and service eligibility through comprehensive housing assessments.
  • Collaborated with prison staff and social workers to develop customized support plans for clients.
  • Facilitated presentations and leaving prison sessions to educate clients on available housing resources and programs post-release.
  • Provided support during challenging transitions, ensuring client comfort and understanding.
  • Maintained accurate records of housing assessment activities, including participant data and notes.
  • Analyzed assessment data to create individualized service plans based on unique client requirements.
  • Ensured compliance with laws, regulations, and ethical standards throughout assessment processes.
  • Track record of maintaining and sustaining client housing.
  • Promoted continuous improvement by sharing insights on assessment trends and best practices.
  • Advocate and assist with VCAT matters, terminations, and emergency accommodation.
  • Provide government funding for clients to sustain properties.
  • Source and assist with long-term and sustainable housing.

Diploma in Counselling

Churchill Education
Queensland , QLD
10.2016 - 10.2018
  • Provide individualized support.
  • Provide loss and grief support.
  • Recognize and respond to crisis situations.
  • Establish and confirm the counseling relationship.
  • Facilitate the counseling relationship and process.
  • Research and apply personality and development theories.
  • Apply learning theories in counseling.
  • Select and use counseling therapies.
  • Support counseling clients in decision-making processes.
  • Develop, facilitate, and review all aspects of case management.
  • Recognize and respond appropriately to domestic and family violence.
  • Work with diverse people.
  • Promote Aboriginal and or Torres Straight Islander culture safety.
  • Manage and promote diversity.
  • Work legally and ethically.
  • Reflect on and improve your own professional practice.
  • Apply specialist and interpersonal counseling skills.
  • Provided excellent service and attention to clients when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.

Education

Diploma in Community Services - Family And Community Services

Churchill Eduction
Brisbane, QLD
01-2021

Skills

  • Advanced interview techniques
  • Client rapport building
  • Housing needs assessment
  • Property management
  • Timely requirement fulfillment
  • Data analysis
  • Service planning
  • Appointment scheduling
  • Urgent housing need triage
  • Compliance standards
  • Electronic record-keeping
  • Relationship management

Affiliations

  • Researching and collecting antiques
  • Cycling and outdoor activities
  • Gardening and home decorating

Timeline

Initial Assessor and Planner (Barwon Prisons)

The Salvation Army
04.2022 - Current

Diploma in Counselling

Churchill Education
10.2016 - 10.2018

Diploma in Community Services - Family And Community Services

Churchill Eduction

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Connie Demicoli