Hi, I’m
Connie Hardman
Canberra,Australia
Often you have to rely on intuition.
Bill Gates
Summary
I have 24+ years of experience in Administration, customer service, reception/front desk duties and record management. I work well in a team as well as being a self-starter using my own initiative and work well under pressure. A mature, enthusiastic, self-motivated worker with strong communication skills and time management.
Overview
1
year of professional experience
Work History
WoolworthsBowral, NSW
Personal Shopper
01.2023 - Current
Job overview
- Satisfied customers with quick, accurate service under tight deadlines.
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Suggested comparable products to replace out-of-stock items.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Followed application instructions closely and reviewed deliveries to minimize errors.
SpotlightMittagong
Retail Assistant
Job overview
- Knowledge of all products and location in store
- Stock inventory and allocation
- Reception: answer all calls and direct to assigned service.
- Knowledge of computer systems : BOS point of sale, chrome etc
- Restocked and organized shelves during slow periods to maintain store appearance.
- Engaged with customers and recommended products based on needs and requests.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Be part of a tight team and treat all others with respect.
Grayco Foods
Retail Assistant
Job overview
- Organize and locate inventory for corresponding purchase orders
- Confer with sales and purchasing personnel to obtain information about customer needs
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Implement new POS system and train staff
- Daily cash transactions, eft using quickbooks.
Thompson Health Care Pty LtdMittagong
Team Leader/Assistant in Nursing
Job overview
- Specializing in dementia care & palliative care Administer medications or treatments
- Assess and determine patients' needs
- Document and report patients observations
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
- Trained new team members, tracked current team members' skills achievement, verified safe operating practices and reported and analyzed work-related injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality and conformance.
Billabong tourist parkTweed Heads
Front Desk Receptionist
Job overview
- Welcomed guests to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Completed basic bookkeeping and document filing.
- Responded to inquiries and room requests made online, by phone and via email.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Network Protection SpecialistsTweed Heads, NSW
Business Administrator
Job overview
- Prepare and review operational reports and schedules to ensure accuracy and efficacy
- Plan, administer and control budgets for contracts, equipment and supplies
- Oversee construction and renovation projects to improve efficacy and to ensure all standards and government regulations are maintained..
- Managed office operations, scheduling and inventory audits.
- Fostered client and vendor relationship building through consistent and effective communication.
- Implemented business processes to streamline daily operations and increase efficiency.
- Planned, coordinated and controlled daily operations of sales, financial management and human resources.
- Provided strategic direction on prioritization, integration and resource application.
Bolger & Smith Plumbing Pty LtdTamworth, NSW
Office Administrator
Job overview
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
- Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
- Manage diary/agenda/travel and appointments
- Prepare presentations/quotations as per requirement to meet deadlines
- Financial data entry and prepare end of month reports.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Education
TAFE NSW
Certificate III Medical Terminology & Transcription, Medical/Clinical Assistant
03.2022
Beyond2000 Training
Certificate III in Palliative approach to Community & Aged Care, Palliative Care Nursing
03.2021
Lifetime International Training College
Certificate IV in Aged Care, Medical Administration and Nursing assistant
03.2011
TAFE Queensland
Certificate IV business Administration, Business Administration and Management, General
03.2006
Skills
- Verbal and Written Communication
- Microsoft Office
- Documentation
- Skilled Multi-tasker
- Time Management
- Customer Service
- Sales Proficiency
- Planning and Organization
- Deadline Driven
- Upbeat and Outgoing Attitude
- Database Management
- Scheduling
- Document Control
- Patient Charting
- Infection Control
- ADL Support
- Supply Replenishment
- Environmental Control
- Electronic Recordkeeping
- Administrative Support
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the Month for outstanding performance and team contributions.
- Promoted to Team leader due to time management and team training that achieved shift consistency.
- Promoted from stock filler to customer services, in less than 6-months.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Personal Shopper
Woolworths
01.2023 - Current
Retail Assistant
Spotlight
Retail Assistant
Grayco Foods
Team Leader/Assistant in Nursing
Thompson Health Care Pty Ltd
Front Desk Receptionist
Billabong tourist park
Business Administrator
Network Protection Specialists
Office Administrator
Bolger & Smith Plumbing Pty Ltd
TAFE NSW
Certificate III Medical Terminology & Transcription, Medical/Clinical Assistant
Beyond2000 Training
Certificate III in Palliative approach to Community & Aged Care, Palliative Care Nursing
Lifetime International Training College
Certificate IV in Aged Care, Medical Administration and Nursing assistant
TAFE Queensland
Certificate IV business Administration, Business Administration and Management, General
Similar Profiles
Barsha ShahiBarsha Shahi
Shop Assistant at WoolworthsShop Assistant at Woolworths
Jamie JonesJamie Jones
Fruit and Veg Team Member at WoolworthsFruit and Veg Team Member at Woolworths
Cooper CollierCooper Collier
Fresh Production (Deli) Team Member at WoolworthsFresh Production (Deli) Team Member at Woolworths
Stephanie MoooneyStephanie Moooney
Fresh Produce Team Member at WoolworthsFresh Produce Team Member at Woolworths
Phonpimol PhanpholPhonpimol Phanphol
Customer Service Attendant at Canberra Labour Club GroupCustomer Service Attendant at Canberra Labour Club Group