Summary
Overview
Work History
Education
Skills
Timeline
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Connie Lin

Sydney,NSW

Summary

Dynamic and results-driven professional with a proven track record in customer service, sales, and office administration. Fluent in English, Mandarin, and Cantonese languages. Seeking a challenging Sales Executive role where I can utilize my strong interpersonal skills, sales expertise, and multilingual abilities to drive revenue growth and exceed sales targets.

Overview

5
5
years of professional experience

Work History

Account Assistant

ZABDEW
SYDNEY, NSW
04.2021 - Current
  • Responded to incoming phone calls from clients, providing assistance and processing orders promptly and accurately.
  • Managed email correspondence, ensuring timely responses to inquiries and requests.
  • Prepared customer invoices and processed payments, maintaining accurate records and documentation.
  • Performed general administrative duties, including data entry, filing, and maintaining office supplies inventory.
  • Monitored accounts payable and receivable, reconciling accounts and following up on overdue payments.
  • Communicated effectively with managers and warehouse staff regarding job statuses and stock orders, ensuring smooth operations and timely delivery of services.
  • Liaised with customers, providing quotes and conducting after-sales follow-up to ensure satisfaction and address any concerns.

Sales Associate

VOLLE JEWELLERY
Sydney, NSW
02.2019 - 04.2021
  • Achieved overall daily sales averaging AUD 5,000 through effective sales techniques and exceptional customer service.
  • Prepared merchandise for display, ensuring an attractive presentation that enhanced product visibility and customer engagement.
  • Assisted with inventory counts to maintain accurate stock levels and prevent stockouts.
  • Provided specialized knowledge in luxury jewelry, particularly in Opal, South Sea Pearl, and Pink Diamonds, assisting customers in making informed purchase decisions.
  • Completed transactions efficiently while ensuring accuracy and compliance with company policies.
  • Successfully resolved customer complaints, ensuring a positive shopping experience and fostering long-term customer loyalty.

Education

Master of Commerce (Accounting) -

University of Sydney
Sydney, NSW
07-2018

Bachelor Degree in Human Resource Management -

Shenzhen University
Shenzhen China
07-2015

Skills

  • Proven ability to meet and exceed sales targets in a competitive environment
  • Fluent in English, Mandarin, and Cantonese languages, facilitating effective communication with diverse clientele
  • Exceptional customer service skills with a focus on building strong relationships and delivering personalized experiences
  • Strong organizational and multitasking abilities, with a keen attention to detail
  • Proficient in Microsoft Office Suite and accounting software
  • Team player with a proactive attitude and a passion for driving business growth

Timeline

Account Assistant

ZABDEW
04.2021 - Current

Sales Associate

VOLLE JEWELLERY
02.2019 - 04.2021

Master of Commerce (Accounting) -

University of Sydney

Bachelor Degree in Human Resource Management -

Shenzhen University

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Connie Lin