Connie Ploenges
St Marys,S.A.
Summary
I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Well-organized and experienced in supporting fellow staff by addressing customer complaints with knowledgeable assistance. Works effectively unsupervised and quick at mastering new skills.
Overview
13
13
years of professional experience
Work History
Food and Beverage Attendant
Flagstaff Hotel
Adelaide, S.A.
03.2023 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Effectively multitasked within fast-paced environment.
- Supported serving staff in delivering accurate and well-presented food orders.
- Provided training and guidance to new employees in required duties for kitchen operations.
- Participated in ongoing training to enhance job skills and knowledge.
Sales Assistant
Adelaide River General Store
Adelaide River, N.T. Australia
03.2020 - 11.2021
- Accepted and completed cash and credit card payments.
- Worked with fellow staff to prepare lunch meals and beverages
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Cleaned and sterilized countertops and utensils/plates using industrial dishwasher.
- Built and maintained relationships with fellow staff and upper management to drive team success.
Waitress
El Salvador Resort
Danao City, Cebu, Philippines
03.2011 - 10.2015
- Greeted customers, answered questions and recommended specials.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Prepared dining areas and food stations for large parties
- Trained new employees on restaurant procedures and plating techniques.
Education
DHS Screening Assessment
Aged Care Sector Employment Screening – CLEARED
Government Of South Australia01-2024
DHS Screening Assessment
Working With Children Check - CLEARD
Government Of South Australia01-2024
Level 1 - Hospitality
Food Safety First
Brisbane, QLD02.2023
Certificate 3 - Hospitality/Culinary
Cebu Technical University
Cebu, Philippines10.2012
South Australian Drivers Licience
Class C
Government Of South Australia07-2018
Skills
- Customer needs assessment
- Organizational skills
- Multitasking
- Food Safety Standards
- Point of Sale Systems
- Reliable & trustworthy
Timeline
Food and Beverage Attendant
Flagstaff Hotel
03.2023 - Current
Sales Assistant
Adelaide River General Store
03.2020 - 11.2021
Waitress
El Salvador Resort
03.2011 - 10.2015
DHS Screening Assessment
Aged Care Sector Employment Screening – CLEARED
DHS Screening Assessment
Working With Children Check - CLEARD
Level 1 - Hospitality
Food Safety First
Certificate 3 - Hospitality/Culinary
Cebu Technical University
South Australian Drivers Licience
Class C
Similar Profiles
Connie PloengesConnie Ploenges
Food and Beverage Attendant at Flagstaff HotelFood and Beverage Attendant at Flagstaff Hotel
Jack KeenJack Keen
Kitchen Hand at Flagstaff HotelKitchen Hand at Flagstaff Hotel
Riyath ThasrifRiyath Thasrif
KITCHEN STEWARD at RADDISON HOTEL FLAGSTAFFKITCHEN STEWARD at RADDISON HOTEL FLAGSTAFF
Haylee OppermanHaylee Opperman
Train Builder at NKPartsTrain Builder at NKParts
Eric JonesEric Jones
Park Ranger at National Parks ServicePark Ranger at National Parks Service