Summary
Work History
Education
Skills
Languages
Timeline
Generic

Connie Trinh

Saint Albans,VIC

Summary

Dynamic warehouse professional with a proven track record at Simon De Witer, excelling in inventory management and order fulfillment. Demonstrated strong customer service and time management skills, achieving streamlined operations and timely dispatch of orders. Recognized for enhancing team productivity and training new employees to uphold safety standards.

Work History

Warehouse Worker

Simon De Witer
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.

Restaurant Waiter

Plum Restaurant
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

Certificate Three - Accountant

Box Hill Institute of TAFE
Melbourne, VIC
12.2012

Skills

  • Inventory management
  • Order fulfillment
  • Warehouse safety
  • Logistics coordination
  • Customer service
  • Time management

Languages

Chinese (Cantonese, mandarin)
Full Professional

Timeline

Warehouse Worker

Simon De Witer

Restaurant Waiter

Plum Restaurant

Certificate Three - Accountant

Box Hill Institute of TAFE
Connie Trinh